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198 results found

  1. Notify when agent online

    38 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  2. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  3. Screenshots

    59 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  4. Optimized Automation and Patch

    32 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  5. Allow for customization of columns on ticketing screen

    353 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  6. Device columns

    86 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  7. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Gareth Whitcombe supported this idea  · 

  8. Automatically close Alert tickets when resolved

    210 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  9. Asset Management Reporting

    85 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  10. Bitwarden Integration

    62 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  11. Ability to include Custom Fields in Reports.

    88 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  12. Granular User Permissions (Client Folder for example)

    45 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  13. A smarter way to monitor temperature

    64 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  14. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  15. password generator

    74 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  16. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  17. Searchable and Reportable Custom Fields

    67 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  18. Better alerts for newly installed programs

    96 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  19. Devices Tab

    102 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  20. Deeper Integration

    26 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Admin →
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    Gareth Whitcombe supported this idea  · 
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