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201 results found

  1. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  2. Notify when agent online

    38 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  3. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  4. Screenshots

    59 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  5. Optimized Automation and Patch

    32 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  6. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  7. Device columns

    86 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  8. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Gareth Whitcombe supported this idea  · 

  9. Automatically close Alert tickets when resolved

    209 votes

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    17 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  10. Asset Management Reporting

    85 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  11. Bitwarden Integration

    62 votes

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    4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  12. Ability to include Custom Fields in Reports.

    87 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  13. Pause alerts during patching window (set devices into maintenance mode)

    92 votes

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    11 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  14. Granular User Permissions (Client Folder for example)

    45 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  15. A smarter way to monitor temperature

    64 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  16. Add a report for the last 10 users to log on to a machine and the login time

    75 votes

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    3 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  17. password generator

    74 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  18. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  19. Searchable and Reportable Custom Fields

    66 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Gareth Whitcombe supported this idea  · 

  20. Better alerts for newly installed programs

    96 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Gareth Whitcombe supported this idea  · 
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