Settings and activity

201 results found

1. Agent Uninstall Not Removing Device From Portal

   15 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

2. Single company, single technician, simplified dashboard

   5 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

3. Knowledgebase by Customer

   5 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

4. Export / import function Kowledge Base

   20 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

5. Knowledge Base Sub Sections

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

6. Support Knowledge Center Sub-Categories

   8 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

7. Link Password to Knowledge Base

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

8. Link Knowledge base articles to customers

   5 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

9. Knowledge Base Customization

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Gareth Whitcombe supported this idea  ·  Feb 17, 2023

10. Search inside knowledge base on category

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

11. Use External Link as Knowledge

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

12. Shared Knowledge Library

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

13. knowledge

    7 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

14. knowledge

    36 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

15. Outage Alert

    13 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

16. Work From Home - Wake On Lan implementation

    25 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

17. Local Security Policy

    23 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

18. Create Custom Tags

    18 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

19. Ability to split out email into a new ticket

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023

20. Indicator that product has been added to a ticket

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Gareth Whitcombe supported this idea  ·  Feb 17, 2023