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130 results found

  1. Be able to extract data from custom fields from the API

    7 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Sebastien Trivino shared this idea  · 

  2. More customisation on the "Contract" part

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Sebastien Trivino shared this idea  · 

  3. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  4. Add Microsoft Defender integration

    359 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  5. Role management

    131 votes

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    Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  6. Remote Connection Report

    162 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  7. White label agent name

    164 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  8. Active Directory Devices sync

    208 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  9. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  10. Overall improvement of Patch Management

    337 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  11. "Work from Home" Simultaneous Dual-Monitor Support

    233 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sebastien Trivino supported this idea  · 

  12. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  13. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  14. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  15. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  16. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    803 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  17. SNMP: MIB import instead of manual OID typing

    1,035 votes

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    26 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  18. Email Customers To tell them patching is needed

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  19. Ticket Rounding - 5 minutes | 10 minutes

    21 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  20. Threshold - Create alert when process is not running

    9 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Sebastien Trivino supported this idea  · 
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