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128 results found

  1. Schedule existing tickets

    176 votes

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    20 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  2. Add Microsoft Defender integration

    363 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  3. Role management

    131 votes

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    Planned  ·  30 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  4. Remote Connection Report

    162 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  5. White label agent name

    164 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  6. Active Directory Devices sync

    209 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  7. Project Ticket

    246 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  8. Overall improvement of Patch Management

    341 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  9. "Work from Home" Simultaneous Dual-Monitor Support

    234 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sebastien Trivino supported this idea  · 

  10. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  11. Assign multiple technicians to a ticket

    410 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  12. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  13. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  14. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    808 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  15. SNMP: MIB import instead of manual OID typing

    1,037 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sebastien Trivino supported this idea  · 

  16. Email Customers To tell them patching is needed

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  17. Ticket Rounding - 5 minutes | 10 minutes

    22 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  18. Threshold - Create alert when process is not running

    9 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  19. Software Uninstall - No Restart!

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sebastien Trivino supported this idea  · 

  20. Locks pc screen when using home working remoting agent

    12 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Sebastien Trivino supported this idea  · 
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