Settings and activity

128 results found

1. Schedule existing tickets

   197 votes

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   25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

2. Add Microsoft Defender integration

   363 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

3. Role management

   131 votes

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   Planned  ·  30 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

4. Remote Connection Report

   163 votes

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   14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

5. White label agent name

   165 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

6. Active Directory Devices sync

   209 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

7. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

8. Overall improvement of Patch Management

   343 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

9. "Work from Home" Simultaneous Dual-Monitor Support

   235 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Sebastien Trivino supported this idea  ·  Sep 13, 2022

10. Shared Threshold Library

    168 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

11. Assign multiple technicians to a ticket

    414 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sebastien Trivino supported this idea  ·  Sep 13, 2022

12. Multi-Site Support

    299 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

13. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

14. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    813 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

15. SNMP: MIB import instead of manual OID typing

    1,039 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sebastien Trivino supported this idea  ·  Sep 13, 2022

16. Email Customers To tell them patching is needed

    2 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

17. Ticket Rounding - 5 minutes | 10 minutes

    22 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

18. Threshold - Create alert when process is not running

    9 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

19. Software Uninstall - No Restart!

    7 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

20. Locks pc screen when using home working remoting agent

    12 votes

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    1 comment  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022