Settings and activity

134 results found

1. Stop sending the same alert for the same device multiple times

   11 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Oct 10, 2022

2. Active AnyDesk session on Device

   9 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 23, 2022

3. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

4. Mobile Device Management

   2,297 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   Sebastien Trivino supported this idea  ·  Sep 13, 2022

5. Be able to extract data from custom fields from the API

   7 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Sebastien Trivino shared this idea  ·  Sep 13, 2022

6. More customisation on the "Contract" part

   1 vote

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   0 comments  ·  Ideas and Feedback » Customers  ·  Edit…  ·  Delete…  ·  Admin →
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   Sebastien Trivino shared this idea  ·  Sep 13, 2022

7. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

8. Add Microsoft Defender integration

   355 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

9. Role management

   131 votes

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   Planned  ·  29 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Sebastien Trivino supported this idea  ·  Sep 13, 2022

10. Remote Connection Report

    160 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

11. White label agent name

    162 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

12. Active Directory Devices sync

    206 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

13. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

14. Overall improvement of Patch Management

    330 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

15. "Work from Home" Simultaneous Dual-Monitor Support

    232 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Sebastien Trivino supported this idea  ·  Sep 13, 2022

16. Shared Threshold Library

    167 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

17. Assign multiple technicians to a ticket

    405 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

18. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

19. Send system information with Helpdesk Agent support tickets

    269 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022

20. Warranty Information Collection

    521 votes

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    10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Sebastien Trivino supported this idea  ·  Sep 13, 2022