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26 results found

  1. Alert when agent uninstalled

    1,474 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Support TechTurn supported this idea  · 

  2. Integration with UniFi Cloud

    974 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  3. Battery Health Report

    269 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  4. 3cx integration

    204 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  5. Office license type

    460 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Support TechTurn supported this idea  · 

  6. White label mobile app for your customers

    385 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  7. Add Microsoft Defender integration

    344 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  8. Warranty Information Collection

    511 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  9. Allow More White Label Options

    435 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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  10. blocked customers

    5 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  11. Improved Billing

    276 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Support TechTurn commented  · 

    The ability to change the number on the invoice. We're using a different software and we can't use Atera because we can't change the number displayed so it follows the current invoices number

    Support TechTurn supported this idea  · 

  12. billing

    7 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  13. Rank Customization

    36 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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  14. Office 365 Integration

    1,566 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Support TechTurn commented  · 

    Allow to sync with a shared mailbox calendar

    Support TechTurn supported this idea  · 

  15. Password protect the Atera agent from end-user uninstalls

    1,600 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    Support TechTurn commented  · 

    Planned on the 10th of October and still nothing?

    Support TechTurn supported this idea  · 

  16. "Warning" when resolving a ticket without adding time entry

    136 votes

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    11 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  17. Ticket Checklist

    295 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  18. Notify when device is back online

    302 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  19. Choose number of devices to view per page

    172 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 

  20. Remote Connection Report

    157 votes

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    12 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Support TechTurn supported this idea  · 
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