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39 results found

  1. Improved Customized Dashboard

    1,559 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Charles Figueroa supported this idea  · 

  2. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Charles Figueroa supported this idea  · 

  3. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 

  4. Show customer address on tickets and make them printable

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Charles Figueroa supported this idea  · 

  5. Free Dashboard Account

    915 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Charles Figueroa supported this idea  · 

  6. Uninstall software installed by Chocolatey

    234 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 

  7. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Charles Figueroa supported this idea  · 

  8. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Charles Figueroa supported this idea  · 

  9. Send a mail to newly added contact working with CSV import

    5 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Charles Figueroa commented  · 

    This seems like a big overlooked feature. We add users in bulk frequently and no one ever knows they have a portal account because no email is ever sent.

    Charles Figueroa supported this idea  · 

  10. Resend portal Email

    24 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Charles Figueroa supported this idea  · 

  11. Multiple Emails to one Contact

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Charles Figueroa supported this idea  · 

  12. Remove Admin from Auto assignment to ticket

    21 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Charles Figueroa supported this idea  · 

  13. open an attachment rather than having to download each time.

    139 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 

  14. White label agent name

    162 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 

  15. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 

  16. SentinelOne Integration

    446 votes

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    Under Review  ·  30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Charles Figueroa supported this idea  · 

  17. Add Microsoft Defender integration

    345 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 

  18. Multi-Site Support

    297 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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  19. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Charles Figueroa supported this idea  · 

  20. Ability to archive retired devices

    306 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Charles Figueroa supported this idea  · 
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