Settings and activity

21 results found

1. Technician Privileges

   35 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Daniel Poulter supported this idea  ·  Aug 9, 2023

2. Office 365 Integration

   1,562 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Dec 19, 2022

3. Mobile Device Management

   2,280 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Daniel Poulter supported this idea  ·  Dec 19, 2022

4. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Daniel Poulter supported this idea  ·  Nov 30, 2022

5. Approval process workflows

   37 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   
   

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see workflows implemented in Atera.

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best, 

   Yakov

   Daniel Poulter supported this idea  ·  Nov 30, 2022

6. Ticket Checklist

   292 votes

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   21 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Daniel Poulter supported this idea  ·  Nov 30, 2022

7. Change management

   158 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Nov 30, 2022

8. Automatically close tickets upon resolved alerts

   73 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey,

   
   

   We're considering the development of this feature allowing the resolving of tickets when alerts are resolved. I would love to hear some thoughts about your expectations and needs.

   
   

   If you'd like to discuss this, please find my calendar for booking a short meeting here: https://yakov-atera.youcanbook.me/ 

   
   

   Thank you,

   Yakov

   Daniel Poulter supported this idea  ·  Feb 16, 2022

9. Products within Tickets - Able to input Minus Quantities

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Daniel Poulter shared this idea  ·  Jan 4, 2022

10. Scheduled Reports emailed with csv/xlsx attachment

    7 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Daniel Poulter shared this idea  ·  Dec 30, 2021

11. Devices Tab

    100 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  Dec 30, 2021

12. Mobile App Improvements

    727 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

13. Documentation Management

    1,243 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

14. Password Manager

    152 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Daniel Poulter supported this idea  ·  Dec 30, 2021

15. View password without reviling it.

    49 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  Dec 30, 2021

16. Password protect the Atera agent from end-user uninstalls

    1,597 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Daniel Poulter supported this idea  ·  Dec 30, 2021

17. password generator

    72 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  Dec 30, 2021

18. Wake on Lan automation

    116 votes

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    9 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  Nov 4, 2021

19. Ticket Type - Tasks

    27 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  Nov 4, 2021

20. Task-List

    23 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  Nov 4, 2021