Settings and activity

22 results found

1. Technician Privileges

   33 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Daniel Poulter supported this idea  ·  August 09, 2023

2. Add last reboot time as threshold

   606 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Daniel Poulter supported this idea  ·  December 19, 2022

3. Office 365 Integration

   1,500 votes

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   Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  December 19, 2022

4. Mobile Device Management

   2,194 votes

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   85 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Daniel Poulter supported this idea  ·  December 19, 2022

5. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

   21 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Daniel Poulter supported this idea  ·  November 30, 2022

6. Approval process workflows

   34 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   
   

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see workflows implemented in Atera.

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best, 

   Yakov

   Daniel Poulter supported this idea  ·  November 30, 2022

7. Ticket Checklist

   258 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Daniel Poulter supported this idea  ·  November 30, 2022

8. Change management

   111 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  November 30, 2022

9. Automatically close tickets upon resolved alerts

   68 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey,

   
   

   We're considering the development of this feature allowing the resolving of tickets when alerts are resolved. I would love to hear some thoughts about your expectations and needs.

   
   

   If you'd like to discuss this, please find my calendar for booking a short meeting here: https://yakov-atera.youcanbook.me/ 

   
   

   Thank you,

   Yakov

   Daniel Poulter supported this idea  ·  February 16, 2022

10. Products within Tickets - Able to input Minus Quantities

    3 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Daniel Poulter shared this idea  ·  January 04, 2022

11. Scheduled Reports emailed with csv/xlsx attachment

    7 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Daniel Poulter shared this idea  ·  December 30, 2021

12. Devices Tab

    95 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  December 30, 2021

13. Mobile App Improvements

    681 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  December 30, 2021

14. Documentation Management

    1,196 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  December 30, 2021

15. Password Manager

    135 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Daniel Poulter supported this idea  ·  December 30, 2021

16. view password without reviling it.

    47 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  December 30, 2021

17. Password protect the Atera agent from end-user uninstalls

    1,535 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Daniel Poulter supported this idea  ·  December 30, 2021

18. password generator

    65 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  December 30, 2021

19. Wake on Lan automation

    106 votes

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    9 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  November 04, 2021

20. Ticket Type - Tasks

    21 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Daniel Poulter supported this idea  ·  November 04, 2021