Settings and activity

21 results found

1. Technician Privileges

   35 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Aug 9, 2023

2. Office 365 Integration

   1,568 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Dec 19, 2022

3. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Dec 19, 2022

4. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Nov 30, 2022

5. Approval process workflows

   38 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Nov 30, 2022

6. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Nov 30, 2022

7. Change management

   160 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Nov 30, 2022

8. Automatically close tickets upon resolved alerts

   78 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Daniel Poulter supported this idea  ·  Feb 16, 2022

9. Products within Tickets - Able to input Minus Quantities

   3 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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   Daniel Poulter shared this idea  ·  Jan 4, 2022

10. Scheduled Reports emailed with csv/xlsx attachment

    7 votes

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    1 comment  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Daniel Poulter shared this idea  ·  Dec 30, 2021

11. Devices Tab

    100 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

12. Mobile App Improvements

    736 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

13. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

14. Password Manager

    152 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

15. View password without reviling it.

    49 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

16. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Daniel Poulter supported this idea  ·  Dec 30, 2021

17. password generator

    72 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Dec 30, 2021

18. Wake on Lan automation

    118 votes

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    9 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Nov 4, 2021

19. Ticket Type - Tasks

    27 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Nov 4, 2021

20. Task-List

    23 votes

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    2 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Daniel Poulter supported this idea  ·  Nov 4, 2021