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36 results found

  1. Warranty Information Collection

    506 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  2. Password Manager

    307 votes

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    5 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Garrett Walls supported this idea  · 

  3. Update Chocolatey Script to a newer version

    210 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Garrett Walls supported this idea  · 

  4. Live screenshot of device to see user activity

    404 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  5. Alert when agent uninstalled

    1,469 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Garrett Walls supported this idea  · 

  6. Email technician when they have been @ tagged on an internal note of a ticket

    309 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 

  7. Free Dashboard Account

    903 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Garrett Walls supported this idea  · 

  8. MS Office Updates

    753 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  9. Hardware inventory

    625 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Garrett Walls supported this idea  · 

  10. Ubiquiti Integration

    905 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Garrett Walls supported this idea  · 

  11. Integration with UniFi Cloud

    968 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  12. Integration with Direct messages systems

    836 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Garrett Walls supported this idea  · 

  13. Network Discovery: Security Audit

    963 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Garrett Walls supported this idea  · 

  14. Atera Dark Mode

    1,732 votes

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    Under Review  ·  101 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Garrett Walls supported this idea  · 

  15. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    181 votes

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    28 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  16. Assign Multiple Contacts for a single Device

    26 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Garrett Walls supported this idea  · 

  17. Assign multiple technicians to a ticket

    398 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Garrett Walls supported this idea  · 

  18. Device columns

    78 votes

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    5 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Garrett Walls supported this idea  · 

  19. Option to assign multiple contacts to a ticket.

    19 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Garrett Walls supported this idea  · 

  20. Ability to assign a contact to multiple devices for work from home

    169 votes

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    8 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Garrett Walls supported this idea  · 
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