Settings and activity

53 results found

1. Customer Portal Should Include Assets

   67 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

2. Resend portal Email

   24 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

3. Customize customer portal

   31 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

4. customer monitoring portal

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

5. more customisation of portal

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

6. time entry in new UI feature regression

   8 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier commented  ·  Jul 2, 2024  ·  Edit…  ·  Delete…

   Yes please !

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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

7. Time entry defaults

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

8. TIME ENTRY

   9 votes

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   2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

9. Patch management

   77 votes

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   5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

10. merging tickets

    62 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

11. Automatically close Alert tickets when resolved

    100 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

12. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

13. Project Ticket

    242 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

14. SLA Customisation

    35 votes

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    12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

15. Employee Onboarding/Offboarding Feature

    867 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jan 21, 2024

16. Office 365 Integration

    1,573 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jan 21, 2024

17. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jan 21, 2024

18. Splashtop SOS

    222 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Étienne Cloutier supported this idea  ·  Oct 17, 2023

19. Microsoft Licensing integration

    192 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Oct 17, 2023

20. Office license type

    468 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Oct 17, 2023