Settings and activity

53 results found

1. Customer Portal Should Include Assets

   65 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

2. Resend portal Email

   24 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

3. Customize customer portal

   31 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

4. customer monitoring portal

   18 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

5. more customisation of portal

   22 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

6. time entry in new UI feature regression

   8 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier commented  ·  Jul 2, 2024  ·  Edit…  ·  Delete…

   Yes please !

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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

7. Time entry defaults

   6 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

8. TIME ENTRY

   9 votes

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   2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

9. Patch management

   75 votes

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   5 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

10. merging tickets

    61 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

11. Automatically close Alert tickets when resolved

    95 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

12. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  ·  Jul 2, 2024

13. Project Ticket

    240 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  ·  Jul 2, 2024

14. SLA Customisation

    35 votes

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    12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

15. Employee Onboarding/Offboarding Feature

    864 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jan 21, 2024

16. Office 365 Integration

    1,568 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jan 21, 2024

17. Improved Customized Dashboard

    1,559 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jan 21, 2024

18. Splashtop SOS

    221 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Étienne Cloutier supported this idea  ·  Oct 17, 2023

19. Microsoft Licensing integration

    189 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Oct 17, 2023

20. Office license type

    464 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Étienne Cloutier supported this idea  ·  Oct 17, 2023