Settings and activity

43 results found

1. Automatically close Alert tickets when resolved

   211 votes

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   17 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

2. Impact

   16 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

3. Project Ticket

   247 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

4. SLA Customisation

   37 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jul 2, 2024

5. Employee Onboarding/Offboarding Feature

   879 votes

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   7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jan 21, 2024

6. Office 365 Integration

   1,590 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jan 21, 2024

7. Improved Customized Dashboard

   1,571 votes

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   51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Jan 21, 2024

8. Splashtop SOS

   225 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Étienne Cloutier supported this idea  ·  Oct 17, 2023

9. Microsoft Licensing integration

   198 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Oct 17, 2023

10. Office license type

    482 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Étienne Cloutier supported this idea  ·  Oct 17, 2023

11. MS Office Updates

    787 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Étienne Cloutier supported this idea  ·  Oct 17, 2023

12. Free Dashboard Account

    961 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Oct 17, 2023

13. Add API Calls for Assets

    30 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation, however this will require a longer duration than Q3 '25.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap - API endpoint - get asset.

    Best regards,

    The Atera Team

    
    

    Étienne Cloutier supported this idea  ·  Feb 6, 2023

14. Better API Lookups

    17 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Feb 6, 2023

15. API Key Manager / API Security / Expanding capabilities / OpenAPI compliance

    125 votes

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    32 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    [For major features only–] You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team

    
    

    Étienne Cloutier supported this idea  ·  Feb 6, 2023

16. Delay Sending of Response

    7 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Feb 5, 2023

17. Custom Ticket Activity Status

    44 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Feb 5, 2023

18. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Étienne Cloutier supported this idea  ·  Feb 5, 2023

19. Assign multiple technicians to a ticket

    414 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Étienne Cloutier supported this idea  ·  Feb 5, 2023

20. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Feb 5, 2023