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53 results found

  1. Projects Pane

    55 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  2. Parent & Child ticket relations

    65 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  3. Ticket Type = Project

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  4. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  5. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  6. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  7. Battery Health Report

    270 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  8. Overall improvement of Patch Management

    329 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  9. Need a report to tell me which devices for a customer are eligable for Windows 11

    403 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  10. Warranty Information Collection

    516 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  11. Out of Warranty Date on Devices

    53 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  12. Email technician when they have been @ tagged on an internal note of a ticket

    321 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  13. Allow for customization of columns on ticketing screen

    334 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  14. Hardware inventory

    642 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  15. Add our customer's logo on the Customer portal

    6 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  16. one place for customer portal options

    10 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  17. Customizable text for Customer Portal login page

    20 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  18. Password access in the portal

    43 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 

  19. customers portal devices tab

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Étienne Cloutier supported this idea  · 

  20. Annouments Board in Customer Portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  · 
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