Settings and activity

42 results found

1. Projects Pane

   57 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

2. Ticket Type = Project

   8 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

3. Project Management Tool

   141 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

4. Admin account without licence, licensing only for management.....

   140 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

5. Edit Ticket Notes

   298 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

6. Battery Health Report

   274 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

7. Overall improvement of Patch Management

   344 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

8. Need a report to tell me which devices for a customer are eligable for Windows 11

   436 votes

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   18 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

9. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   820 votes

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   40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

10. Email technician when they have been @ tagged on an internal note of a ticket

    333 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

11. Allow for customization of columns on ticketing screen

    357 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

12. one place for customer portal options

    10 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

13. Password access in the portal

    44 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

14. Customer Portal / Service portal suggested improvements (consolidated)

    167 votes

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    27 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

15. Customer Portal Should Include Assets

    71 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Étienne Cloutier supported this idea  ·  Sep 23, 2024

16. Resend portal Email

    24 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

17. customer monitoring portal

    19 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

18. Improve adding Manual Time Entries

    227 votes

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    59 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier commented  ·  Jul 2, 2024  ·  Edit…  ·  Delete…

    Yes please !

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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

19. Patch management

    86 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

20. merging tickets

    63 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024