Settings and activity

53 results found

1. Projects Pane

   55 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

2. Parent & Child ticket relations

   65 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

3. Ticket Type = Project

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

4. Project Management Tool

   138 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Mar 6, 2025

5. Admin account without licence, licensing only for management.....

   137 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

6. Edit Ticket Notes

   247 votes

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   26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

7. Battery Health Report

   271 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

8. Overall improvement of Patch Management

   329 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

9. Need a report to tell me which devices for a customer are eligable for Windows 11

   405 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

10. Warranty Information Collection

    516 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

11. Out of Warranty Date on Devices

    55 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

12. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

13. Allow for customization of columns on ticketing screen

    337 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

14. Hardware inventory

    644 votes

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    8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

15. Add our customer's logo on the Customer portal

    6 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

16. one place for customer portal options

    10 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

17. Customizable text for Customer Portal login page

    20 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

18. Password access in the portal

    43 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

19. customers portal devices tab

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

20. Annouments Board in Customer Portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024