Settings and activity

49 results found

1. Admin account without licence, licensing only for management.....

   136 votes

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   9 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Étienne Cloutier supported this idea  ·  Dec 12, 2024

2. Edit Ticket Notes

   238 votes

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   24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Étienne Cloutier supported this idea  ·  Dec 12, 2024

3. Battery Health Report

   265 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Étienne Cloutier supported this idea  ·  Dec 12, 2024

4. Overall improvement of Patch Management

   323 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

5. Report to show computers that do not meet the requirements for Windows 11

   386 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

   Étienne Cloutier supported this idea  ·  Dec 12, 2024

6. Warranty Information Collection

   501 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Étienne Cloutier supported this idea  ·  Dec 12, 2024

7. Out of Warranty Date on Devices

   24 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

8. Email technician when they have been @ tagged on an internal note of a ticket

   290 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

9. Allow for customization of columns on ticketing screen

   307 votes

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   41 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Dec 12, 2024

10. Hardware inventory

    601 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Dec 12, 2024

11. Add our customer's logo on the Customer portal

    6 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

12. one place for customer portal options

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

13. Customizable text for Customer Portal login page

    19 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

14. Password access in the portal

    42 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  ·  Sep 23, 2024

15. customers portal devices tab

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

16. Annouments Board in Customer Portal

    29 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  ·  Sep 23, 2024

17. Customer Portal Should Include Assets

    64 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

18. Resend portal Email

    23 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

19. Customize customer portal

    30 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

20. customer monitoring portal

    17 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024