Settings and activity

41 results found

1. Add our customer's logo on the Customer portal

   6 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

2. one place for customer portal options

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

3. Customizable text for Customer Portal login page

   18 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

4. customers portal devices tab

   9 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

5. Password access in the portal

   41 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Étienne Cloutier supported this idea  ·  Sep 23, 2024

6. Annouments Board in Customer Portal

   27 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Étienne Cloutier supported this idea  ·  Sep 23, 2024

7. Customer Portal Should Include Assets

   62 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

8. Resend portal Email

   22 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

9. Customize customer portal

   28 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Étienne Cloutier supported this idea  ·  Sep 23, 2024

10. customer monitoring portal

    14 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

11. more customisation of portal

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Sep 23, 2024

12. time entry in new UI feature regression

    7 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier commented  ·  Jul 2, 2024  ·  Edit…  ·  Delete…

    Yes please !

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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

13. Time entry defaults

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

14. TIME ENTRY

    6 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

15. Add last reboot time as threshold

    642 votes

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    7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Étienne Cloutier supported this idea  ·  Jul 2, 2024

16. Patch Management

    37 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

17. merging tickets

    38 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

18. Automatically close Alert tickets when resolved

    45 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Étienne Cloutier supported this idea  ·  Jul 2, 2024

19. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  ·  Jul 2, 2024

20. Project Ticket

    219 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Étienne Cloutier supported this idea  ·  Jul 2, 2024