Settings and activity

51 results found

1. Set default ticket view across entire company

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Dexter Thrift shared this idea  ·  Aug 29, 2022

2. Improved Customized Dashboard

   1,574 votes

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   52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Dexter Thrift commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

   I absolutely want to be able to change the columns on the Customers page. I DO NOT need to see "Unmonitored Devices" that is a hot link to the crap network discovery that you so desperately want to sell to me at an insane price point. I would like to see any other info that would be helpful in it's place instead of an ad. While I am on my soap box I'd love to see Network Discovery and Work From Home get put into the Add-ons drop down instead of blaring out that I have 85+ devices that I could map.

   Almost 900 votes on this idea and Atera is pretty silent about it. Wild.

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   Dexter Thrift supported this idea  ·  Jul 7, 2022

3. Filtering in Customer Dashboard

   10 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Dexter Thrift supported this idea  ·  Aug 24, 2022

4. malwarebytes

   7 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Dexter Thrift commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

   I see that I am not the only one that has had this come up. I would love to move to Malwarebytes instead of Webroot but sadly without DNS filtering we can't. It's the ONLY part of Webroot that is worth anything.

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   Dexter Thrift supported this idea  ·  Aug 24, 2022

5. Assign threshold to multiple CUSTOMERS at once

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Edit…  ·  Delete…  ·  Admin →
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   Dexter Thrift shared this idea  ·  Aug 22, 2022

6. Allow More White Label Options

   439 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Dexter Thrift supported this idea  ·  Jul 25, 2022

7. Move search loading spinning icon

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Edit…  ·  Delete…  ·  Admin →
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   Dexter Thrift shared this idea  ·  Jul 8, 2022

8. Ability to assign a contact to multiple devices for work from home

   175 votes

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   9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Dexter Thrift supported this idea  ·  Jul 7, 2022

9. Floorplan

   99 votes

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   0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Dexter Thrift supported this idea  ·  Jul 7, 2022

10. Better alerts for newly installed programs

    96 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

11. Password History

    134 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

12. Admin account without licence, licensing only for management.....

    140 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

13. Free Dashboard Account

    964 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

14. Project Ticket

    248 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

15. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

16. Ability to archive retired devices

    321 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dexter Thrift supported this idea  ·  Jul 7, 2022

17. Assign multiple technicians to a ticket

    416 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dexter Thrift supported this idea  ·  Jul 7, 2022

18. Integration with UniFi Cloud

    1,007 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

19. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Dexter Thrift supported this idea  ·  Jul 7, 2022

20. Mobile Device Management

    2,314 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    Dexter Thrift supported this idea  ·  Jul 7, 2022