Settings and activity

92 results found

1. Work from home user activity

   88 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Todd Mahoney supported this idea  ·  Mar 21, 2022

2. Overall improvement of Patch Management

   329 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 21, 2022

3. SNMP: MIB import instead of manual OID typing

   1,026 votes

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   22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 21, 2022

4. Assign contact from Ticket Title

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 21, 2022

5. Project Ticket

   241 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 15, 2022

6. knowledge

   35 votes

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   0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 15, 2022

7. Have a separate url for the knowledge base

   7 votes

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   1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 15, 2022

8. Knowledge Base

   8 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 15, 2022

9. KB article related to ticket

   13 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Mar 15, 2022

10. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Mar 8, 2022

11. Ability to archive retired devices

    309 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Mar 8, 2022

12. Integration with Direct messages systems

    841 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Todd Mahoney commented  ·  Mar 8, 2022  ·  Edit…  ·  Delete…

    Another bump for MS Teams

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    Todd Mahoney commented  ·  Oct 11, 2021  ·  Edit…  ·  Delete…

    Teams, Slack and Zoom

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    Todd Mahoney supported this idea  ·  Oct 11, 2021

13. Scheduled Ticket reminder

    13 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney shared this idea  ·  Oct 11, 2021

14. draft

    3 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney shared this idea  ·  Oct 11, 2021

15. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Oct 11, 2021

16. Active Directory Devices sync

    205 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Sep 29, 2021

17. Notification to customer/client about ongoing connection

    60 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Sep 29, 2021

18. Warranty Information Collection

    518 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Sep 29, 2021

19. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Sep 29, 2021

20. Atera Dark Mode

    1,756 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Sep 29, 2021