Settings and activity

92 results found

1. Hardware inventory

   644 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 5, 2024

2. Alert when agent uninstalled

   1,480 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 5, 2024

3. Automate Alert E-mails

   5 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 5, 2024

4. Automate chat onboarding

   10 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 5, 2024

5. Quick Reply Template Custom Variables

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 5, 2024

6. Webhooks Integration

   63 votes

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   4 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Todd Mahoney supported this idea  ·  Apr 30, 2024

7. Slack integration

   31 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Apr 30, 2024

8. Github Integration for scripts

   15 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 29, 2023

9. GitHub Integration

   2 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Todd Mahoney supported this idea  ·  Nov 29, 2023

10. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

11. Auto-assign tickets with initial reply

    64 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

12. Auto-Assign Ticket to Last Commented Technican

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

13. In Ticket Automation Rules, Add "Action Type" to assign a ticket to a specific Contact or customer

    5 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

14. Option to assign multiple contacts to a ticket.

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

15. Ability to assign ticket to customer, not contact

    31 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

16. Automatically close tickets upon resolved alerts

    78 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

17. Close Tickets - No notification

    11 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 19, 2023

18. Push policies for microsoft

    7 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 14, 2023

19. Show which devices are managed by InTune

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 14, 2023

20. Install over Intune

    21 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Todd Mahoney supported this idea  ·  Jun 14, 2023