Settings and activity

39 results found

1. Block folder inheritance for an agent

   9 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Dec 6, 2024

2. Time Based ticketing rules based on ticket Activity Status (NOT Ticket Status)

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Sep 20, 2024

3. Automatically Enable 'Availability Monitoring' for newly installed agents

   4 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jun 6, 2024

4. Export lists

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jan 18, 2024

5. export device query results

   25 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   David Fletcher supported this idea  ·  Jan 18, 2024

6. Allow Ticket Automation to Remove Assigned Tech

   5 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jan 5, 2024

7. SNMP monitoring

   12 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Dec 14, 2023

8. More detailed release notes

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   David Fletcher shared this idea  ·  Nov 2, 2023

9. Print a Ticket

   127 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Sep 21, 2023

10. Printer management

    147 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

11. Admin account without licence, licensing only for management.....

    137 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

12. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

13. customer report

    133 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

14. PDF Preview Window

    157 votes

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    9 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    David Fletcher supported this idea  ·  Sep 21, 2023

15. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

16. Merge Agents

    166 votes

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    5 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

17. Uninstall software installed by Chocolatey

    235 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

18. "Work from Home" Simultaneous Dual-Monitor Support

    231 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    David Fletcher supported this idea  ·  Sep 21, 2023

19. Install agent on Synology, QNAP or Raspberry Pi

    362 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

20. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023