Settings and activity

38 results found

1. Block folder inheritance for an agent

   9 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Dec 6, 2024

2. Activity Status Ticket Flow Rule

   10 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Sep 20, 2024

3. Automatically Enable 'Availability Monitoring' for newly installed agents

   4 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jun 6, 2024

4. Export lists

   7 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jan 18, 2024

5. export device query results

   25 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   David Fletcher supported this idea  ·  Jan 18, 2024

6. Allow Ticket Automation to Remove Assigned Tech

   5 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Jan 5, 2024

7. Improve SNMP module (consolidated)

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   178 votes

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   59 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Dec 14, 2023

8. More detailed release notes

   5 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   David Fletcher shared this idea  ·  Nov 2, 2023

9. Print a Ticket

   128 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   David Fletcher supported this idea  ·  Sep 21, 2023

10. Printer management

    151 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

11. Admin account without licence, licensing only for management.....

    140 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

12. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    189 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

13. customer report

    134 votes

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    9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

14. Schedule existing tickets

    176 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

15. Merge Agents

    172 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

16. Uninstall software installed by Chocolatey

    236 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

17. "Work from Home" Simultaneous Dual-Monitor Support

    234 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    David Fletcher supported this idea  ·  Sep 21, 2023

18. Install agent on Synology, QNAP or Raspberry Pi

    373 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

19. Assign multiple technicians to a ticket

    408 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023

20. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    804 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    David Fletcher supported this idea  ·  Sep 21, 2023