Settings and activity

38 results found

1. Documentation Management

   1,256 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Sep 22, 2021

2. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Matt Wright supported this idea  ·  Sep 22, 2021

3. Send report to Tech every morning with list of open tickets

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Sep 22, 2021

4. "Work from Home" Simultaneous Dual-Monitor Support

   233 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Wright supported this idea  ·  Aug 24, 2021

5. Password protect the Atera agent from end-user uninstalls

   1,618 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Wright supported this idea  ·  Aug 24, 2021

6. Chat availability hours

   79 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

7. Mobile App Improvements

   746 votes

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   Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

8. SentinelOne Integration

   453 votes

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   31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

9. Employee Onboarding/Offboarding Feature

   871 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

10. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matt Wright supported this idea  ·  Aug 24, 2021

11. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matt Wright supported this idea  ·  Aug 24, 2021

12. Integration with Direct messages systems

    848 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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13. Send system information with Helpdesk Agent support tickets

    272 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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14. Wave Integration

    82 votes

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    8 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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15. White label mobile app for your customers

    389 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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16. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

17. Atera End-User License

    162 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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18. Network Discovery: Security Audit

    973 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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