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38 results found

  1. Documentation Management

    1,224 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Matt Wright supported this idea  · 

  2. Ticket Checklist

    278 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Matt Wright supported this idea  · 

  3. Send report to Tech every morning with list of open tickets

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matt Wright supported this idea  · 

  4. "Work from Home" Simultaneous Dual-Monitor Support

    223 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Matt Wright supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Matt Wright supported this idea  · 

  6. Chat availability hours

    77 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Matt Wright supported this idea  · 

  7. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Matt Wright supported this idea  · 

  8. SentinelOne Integration

    427 votes

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    Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Matt Wright supported this idea  · 

  9. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Matt Wright supported this idea  · 

  10. Office 365 Integration

    1,542 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Matt Wright supported this idea  · 

  11. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Matt Wright supported this idea  · 

  12. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  13. Send system information with Helpdesk Agent support tickets

    267 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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  14. Wave Integration

    80 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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  15. White label mobile app for your customers

    375 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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  16. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  17. Atera End-User License

    157 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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  18. Network Discovery: Security Audit

    946 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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