Settings and activity

38 results found

1. Documentation Management

   1,250 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Sep 22, 2021

2. Ticket Checklist

   299 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Sep 22, 2021

3. Send report to Tech every morning with list of open tickets

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Sep 22, 2021

4. "Work from Home" Simultaneous Dual-Monitor Support

   231 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Wright supported this idea  ·  Aug 24, 2021

5. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Wright supported this idea  ·  Aug 24, 2021

6. Chat availability hours

   78 votes

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   1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

7. Mobile App Improvements

   738 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

8. SentinelOne Integration

   448 votes

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   30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

9. Employee Onboarding/Offboarding Feature

   864 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

10. Office 365 Integration

    1,570 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matt Wright supported this idea  ·  Aug 24, 2021

11. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matt Wright supported this idea  ·  Aug 24, 2021

12. Integration with Direct messages systems

    840 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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13. Send system information with Helpdesk Agent support tickets

    268 votes

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    6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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14. Wave Integration

    82 votes

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    8 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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15. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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16. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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17. Atera End-User License

    161 votes

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    2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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18. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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