Settings and activity

38 results found

1. Documentation Management

   1,238 votes

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   Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Sep 22, 2021

2. Ticket Checklist

   285 votes

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   20 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Matt Wright supported this idea  ·  Sep 22, 2021

3. Send report to Tech every morning with list of open tickets

   7 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matt Wright supported this idea  ·  Sep 22, 2021

4. "Work from Home" Simultaneous Dual-Monitor Support

   227 votes

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   14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Wright supported this idea  ·  Aug 24, 2021

5. Password protect the Atera agent from end-user uninstalls

   1,587 votes

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   28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Matt Wright supported this idea  ·  Aug 24, 2021

6. Chat availability hours

   77 votes

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   Under Review  ·  1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

7. Mobile App Improvements

   718 votes

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   Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

8. SentinelOne Integration

   434 votes

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   Under Review  ·  28 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

9. Employee Onboarding/Offboarding Feature

   851 votes

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   Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Matt Wright supported this idea  ·  Aug 24, 2021

10. Office 365 Integration

    1,555 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matt Wright supported this idea  ·  Aug 24, 2021

11. Improved Customized Dashboard

    1,549 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matt Wright supported this idea  ·  Aug 24, 2021

12. Integration with Direct messages systems

    830 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.

    
    

    Looking forward to hearing your thoughts.

    
    

    Thank you,

    Yakov Gorbulsky | Product Manager

13. Send system information with Helpdesk Agent support tickets

    268 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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14. Wave Integration

    82 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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15. White label mobile app for your customers

    380 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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16. Mobile Device Management

    2,267 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

17. Atera End-User License

    161 votes

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    Under Review  ·  2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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18. Network Discovery: Security Audit

    957 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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