Ideas and Feedback

Ideas and Feedback

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  1. I think the ability to select multiple software bundles within the Patch Management & IT Automation profiles would be extremely useful for setting up different departments of a company (i.e. select a base essentials and software development bundle for a software engineer)

    1 vote

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    0 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. The ability to mark a Patch or Update as suspected bad. If so many Atera users mark one as suspected bad then Atera automatically suspends the install for all other Atera users and when a patch or update is corrected, the suspension is lifted and automatically installed. The idea behind this is to slow down the spread of updates that cause system and application crashes.

    4 votes

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  3. add a field on script (and script library) where instructions and other notes could be added. this would be good to have as employees leave or new ones are brought on and they need to know why that script exists.

    2 votes

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  4. Id like to be able to install software on the Microsoft Store. Specifically, I need HEIF Image Extensions to be able to push to all users. But Being able to include anything from the MS store would be amazing.

    1 vote

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  5. Chocolatey does not provide the latest version of softwares.

    3 votes

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  6. It would be amazing to monitor the validity of SSL Certs.

    8 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Patch Repository - Ability to set serveral PC's or servers as patch repositories and assign computers to use that PC to retrieve patches to save bandwidth.

    13 votes

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Provide Additional Failure Info. At the moment we can not see much information, more log info is needed for the user running the job so we can troubleshoot it internally, it’s probably the command we are running, this will be extremely useful

    12 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  9. 12 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. It would be nice if the Event viewer had the ability to filter by date/time and filter by event number and filter by error/warning/critical. Scrolling through pages of information events is rarely the most efficient way to find the problem.

    2 votes

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  11. Currently, when a threshold alert fires, it is possible for the alert to trigger an auto-healing script to run. For example, if the Service that is being monitored stops, it is possible to assign a script to launch to start the service.

    The problem is that you have to have a unique script for each service. It should be possible to pass or expose parameters/variables from the alert to the script. This way, we can develop generic scripts and reuse them for multiple threshold alerts.

    11 votes

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    1 comment  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Automate upgrade to Windows 11 directly from Atera

    3 votes

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  13. Similar to other reboot requests, I would like to reboot at a given time only after a patch install. For instance, a workstation would reboot at 3:00 am only after a patch requiring a reboot was installed. Kaseya has this feature and it’s something really miss.

    1 vote

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  14. A way to deploy printer drivers when a driver needs to be updated. Or when a new network printer is being deployed but will use the same IP.

    2 votes

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  15. Want to be able to assign default parameters to a software that are part of a software bundle

    12 votes

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Ability to email a technician when a ticket is about to breach SLA

    6 votes

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  17. In other MSP platforms I have used, we have the ability to cache patches and AV updates for a remote site on a single device which helps reduce the bandwidth requirements to deploy patches and AV updates. After talking to support, this architecture is not implemented today. This would be greatly beneficial for customers who have multiple sites but a single ISP at a central location.

    3 votes

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  18. The title says it all...

    2 votes

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  19. Ability to know when a technician has clicked on "Run Now" under activity log

    1 vote

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  20. If any tech manually runs an IT automation profile, currently that information is not logged. I would simply like to see that if an automation profile is run, who did it?

    1 vote

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