363 results found
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email template
Be able to create an email template which then could be assigned to an Automation profile so it could be sent out to the specific company/department notifying about their patching/maintenance downtime and also possibly be able to send once patching and maintenance is complete.
7 votes -
Once an IT and patch automation profile has been associated with a devices (whether it be in a folder or not), there is no function to be ab
Once an IT and patch automation profile has been associated with a devices (whether it be in a folder or not), there is no function to be able to delete the associated profile massively, other than to delete the profile and then recreate a new one.
A function that allows you to choose the profile to be disassociated and disassociated from the selected devices would be useful.1 vote -
Allow to install local windows updates manually
It is just a shame that Atera cannot add an option to let install Windows updates manually if wanted by users. They added features into automation profile for "disable" and "enable" but no other..
1 vote -
Create Tickets For Patches
I would like to see the option to "Create a Ticket" or have it auto create from the screen where I view the Manage Available Patches for a device. Currently there are options for GoTo Agent and Install, but I think it would be helpful to be able to have the system auto create a ticket about the patches being installed.
This would be handy for billing purposes and just overall tracking of device updates. In a perfect world if you clicked "Install" the system would auto create and auto Complete the ticket when the patch/update was applied. OR if…
4 votes -
profile
When searching for outdated software from Reports > Software Inventory, please enable the following improvements:
allow use of a NOT (!=) crietria in the version.
allow assigning a Profile to selected results
2 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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We want to be able to trigger a rule if the severity of the ticket is changed to a higher or lower severity
We want to be able to trigger a rule if the severity of the ticket is changed to a higher or lower severity.
1 vote -
4 votes
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Brew Permission
It's currently troublesome to install an app via IT Automation on a Mac, as Brew needs Admin rights for certain apps and the first time usage of Brew throws folder privilege issues on Big Sur 11.5.2.
So please:
Fix the permission issues for the required folders
Add the ability to use admin rights to install apps.7 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Scheduling Software Installs and Uninstallation
After installing Webroot on a customer's PC, I uninstalled her old AV. This caused her PC to reboot in the middle of business meeting she was having. There needs to be a way to schedule the installation of of software to only occur during specific hours
1 vote -
change status timer
Ability to auto close a ticket after a 24-hour period of time from when it was set to the resolved ticket status. This gives us a way to auto send surveys after allowing the customer a day to confirm their issues are resolved before closing a ticket out for billing.
3 votes -
Patching Queue / Delay
Patch Management: Add a delay box. Easier to add a delay (some for maintenance and then delay the patches for reboot) instead of creating different profiles
1 vote -
Show applied patches on each device
When patches are applied via Atera, they do not show up on the server itself.
It would be great to see them there as well and sometimes it irritates some customer
6 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Script als Anderer Benutzer ausführen
Die Ausführung von Scripten sollte nicht nur als Systembenutzer bzw. als angemeldeter Benutzer erfolgen können... Es wäre praktisch das man hier den Benutzer angeben kann in dessen Namen das Script ausgeführt werden kann. ( Z.B. Domänenadmin ) oder Installations-admin
3 votes -
Credential Exchange for Patch Management and automation tasks
Patching is so important now that to have patches fail to install because the user is not signed in poses a risk that patches can be missed within the critical window. If patches could be installed with credential exchange this would resolve the problem 9 times out of 10.
4 votes -
I would like to add an automation to a customer folder whether it's empty or not.
I would like to add an automation to a customer folder whether it's empty or not.
5 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Remove restore points
Removing old restore points (or the ability to control that by resizing the space used for restore points) would be a nice feature, expecially for clients with relatively small drives.
1 vote -
WakeOnLan with scheduler
Hi
I want to update the PCs at night. But when they are off, its not possible.
I can send manual the wakeOnLan command ... would be great if I`m able to use for this also a scheduler .. so I send on 21:45 a wakeOnLan and on 22:00 that the PCs should install all upates and shutdown when finished.
2 votes -
monday.com
Do you have any plans for integration with monday.com?
5 votes -
Support Automation Manager Scripts (Solarwind)
Is it possible to use the scripts created with Automation Manager in ATERA or to use such a script tool?
https://rm-downloads.logicnow.com/automation-manager/AutomationManager-2.20.0.17.exe
3 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Tenable
Enable Tenable to be on the advanced filter when trying to locate if this has been installed on machines.
1 vote
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