358 results found
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Add time to a ticket via API
It would be really useful to be able to add time entries to a ticket via API, The current API implementation (as far as i can see) allows us to read workhours duration and workhours list but not to add time to a ticket via the API.
7 votes -
Integration with Direct messages systems
How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?
851 votes -
Veeam Backup Integration
Please Provide some integration with Veeam Backup & Replication / Veeam Backup for O365.Gather backup jobs status, report etc...
564 votesVeeam integration is planned.
Thank you for helping us improve Atera!
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usecure
usecure.io integration https://www.usecure.io/
2 votes -
Ingram micro Integration
Ingram micro Integration
6 votes -
Integrate 3rd Party App for EU (DE + ES) Accounting Software
It would be great o have for EU Clients more Integrations available. QuickBooks and Xero are not ready either for DE nor ES Market. Was doing a trial and liked it but its not complaint with the local law, GPRO and general tax reporting API connections. Can we have more integrations like SevDesk, SumUP, Odoo?
10 votes -
Splashtop for linux agent
Add the ability to take control of PCs running linux to perform maintenance on linux in desktop mode
17 votes -
Add the ability to save the Eset installer link to a site\company
Why should I have to pull up a static link everytime to paste it in ?
Add the ability to save the URL and use that when pushing the silent install.
4 votes -
IAM Solution
Would be great if Atera was able to setup a LDAP server that we can configure windows/mac devices to connect to for OS authentication.
Something like setting up an OpenLDAP server and using pGina to enable authentication for operating systems. This would eliminate the need for folks like myself having to worry about a AD solution just to manage user accounts for all my clients. That way we can have a global repository for every client and configure permissions accordingly.
1 vote -
Audit IT Integration
Audit IT Integration
8 votes -
choc
The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.
4 votes -
link device to custom asset
Need to be able to link a device to a custom asset
16 votes -
Deep Billing Integration
We want Atera to be able to read how many backups or Endpoints a customer has so we can bill them using the billing functionality and not manually. The info is there.
6 votes -
Choose Anydesk or Splashtop as default for some computers
AnyDesk: Ability to choose Anydesk for some customers and Splashtop for others. And then only show Anydesk for specific customer and to not send the Splashtop installer again via the Atera agent (need to remove it everytime)
20 votes -
Export an invoice without a batch.
Allow an invoice that was created outside of the invoice batch process to be exported to a csv file. Allow an invoice to be added to an existing invoice batch.
4 votes -
clickup
It would be amazing if you added a project management tool like ClickUp.
8 votes -
eset for south africa
eset for south africa
4 votes -
Sophos Integration
An integration with Sophos, a global leader in cyber-security
667 votes -
dmarc tool
have a tool that we can either send the dmarc reports to or upload to and have an aggregate domain report.
6 votes -
Customer data BackUp to Synology Servers
Customer data BackUp to Synology Servers managed by the IT support provider, not only Acronis and Axcient. More precis to be, let's say Syno Active Backup for business integrated in Atera, Syno Cloud Sync, Syno Hyper Backup or Syno Snapshot Replication.
14 votes
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