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WhatsApp Integration

WhatsApp Integration - from Whatsapp, it would open tickets in Atera with convo

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abigael abigael shared this idea  ·   ·  Report…  ·  Admin →
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  • Tobias Plagge commented  ·   ·  Report

    Customers should be able to submit a ticket via WhatsApp. The ticket will be assigned directly to the customer based on a phone number or email address.

    It would be great if the customer was informed via WhatsApp when there was new information about the issue.

  • Tim Inman commented  ·   ·  Report

    Integrate Whatsapp for messaging with client's on tickets would be great