Skip to content
← Ideas and Feedback

Have an idea for a new feature?

Ideas and Feedback: 3rd Party Integrations

Categories

(thinking…)

WhatsApp Integration

WhatsApp Integration - from Whatsapp, it would open tickets in Atera with convo

40 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

abigael abigael shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Under Review  ·  AdminGil Givoni (Admin, Atera) responded  · 

Hi,

We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


Best regards,

The Atera Team


We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Tobias Plagge commented  ·   ·  Report

    Customers should be able to submit a ticket via WhatsApp. The ticket will be assigned directly to the customer based on a phone number or email address.

    It would be great if the customer was informed via WhatsApp when there was new information about the issue.

  • Tim Inman commented  ·   ·  Report

    Integrate Whatsapp for messaging with client's on tickets would be great