Settings and activity

13 results found

1. enpass

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   0 comments  ·  Ideas and Feedback » Security  ·  Edit…  ·  Delete…  ·  Admin →
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   Tobias Plagge shared this idea  ·  Apr 19, 2025

2. Penetration Testing

   65 votes

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   1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Tobias Plagge supported this idea  ·  Apr 19, 2025

3. Label printing for assett management

   64 votes

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   4 comments  ·  Ideas and Feedback » Asset management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Tobias Plagge supported this idea  ·  Apr 19, 2025

4. WhatsApp Integration

   41 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  Gil Givoni responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   
   

   An error occurred while saving the comment
   Tobias Plagge commented  ·  Apr 19, 2025  ·  Edit…  ·  Delete…

   Customers should be able to submit a ticket via WhatsApp. The ticket will be assigned directly to the customer based on a phone number or email address.

   It would be great if the customer was informed via WhatsApp when there was new information about the issue.

   Save Submitting...
   Tobias Plagge supported this idea  ·  Apr 19, 2025

5. Helpdesk agent install automatically when Atera agent gets installed

   43 votes

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   2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tobias Plagge supported this idea  ·  Apr 19, 2025

6. Email notification when agent is installed

   27 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tobias Plagge supported this idea  ·  Apr 19, 2025

7. Ticket splitting

   22 votes

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   1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Tobias Plagge supported this idea  ·  Apr 19, 2025

8. Atera Uninstall

   4 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tobias Plagge supported this idea  ·  Apr 19, 2025

9. Live screenshot of device to see user activity

   431 votes

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   9 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Tobias Plagge supported this idea  ·  Apr 19, 2025

10. ESET Endpoint Security and ESET Management Agent option in Software Installation

    6 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Tobias Plagge supported this idea  ·  Apr 19, 2025

11. task manager

    9 votes

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    0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Tobias Plagge supported this idea  ·  Apr 19, 2025

12. "Update all" button on Devices page

    •  

    50 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Tobias Plagge supported this idea  ·  Apr 19, 2025

13. Revert Agent Name back to Device Name

    58 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Tobias Plagge supported this idea  ·  Apr 19, 2025