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347 results found

  1. It would be good to have a report attached to the scheduled emails so that we can export the numbers and log accordingly internally. This would be useful for automating product and expenses into invoices within accountancy packages.

    7 votes

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  2. Possibility to enable an email notification that informs new machines added in costumers in Atera.

    2 votes

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  3. I wanted to sort by the number of cores, if possible, not easy enough. And not just reports, but all tabular displays.

    4 votes

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  4. I am tracking the number of active users in my company. This allows me to see the health of each client and if I need to add additional resources to a client for support and buy-in of my market offerings.

    In short the more active users/endpoints the healthier my business is.

    2 votes

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  5. Would like to be able to tell if a device has an encrypted hard drive. Would also like to be able to run a report that shows all devices with encrypted drives.

    9 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. We can generate auditor reports (and more reports) only by choosing a customer, but if i want just a report for few devices on a customer, i have to create a new customer. You can add a "folder" filter, so we can generate a report just for few devices.

    17 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. It would be nice to have the ability to run a report device for device up/down over the past X days/months.

    11 votes

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  8. Right now the Auditor Report can be exported as an XLS only manually.

    When scheduling a report (for example Auditor Report), a link is sent by email to access the desired informations.
    Using the link the data can be exported as a PDF but not as XLS.

    It could be usefull to be able to download the informations from scheduled Auditor Report also as XLS e not only as a PDF.

    16 votes

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    2 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. The ability to export reports in Landscape view. Especially, timesheets and block hours.

    3 votes

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  10. Need to be able to quickly run a report to show which customers are using the Work from Home feature.

    9 votes

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  11. Report to list all device for a company with online/offline status and last logged on status. This will enable the ability to track computers that are unplugged, stolen, disjoined from the domain, retired, or just otherwise missing and need to be removed.

    6 votes

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  12. I would love to be able to have reports automatically combined into one and scheduled to send to the customer on a monthly basis. Right now we have to either have the reports sent to a tech and manually combine them and then send. Previously we were able to do this until migrating over to Atera. Love Atera, just would like to get that feature back.

    2 votes

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  13. currently we only get the choice of the default columns in the Timesheet Report. It would be nice to be able to select the ones you needed. Also, to show all time entries but only billable hours in the total hours on the top of the report.

    16 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Across All Categories:
    Being the admin on our system I have the need to run many reports across ALL Customers, or ALL Devices, or ALL Tickets, or any other detail.
    We need a Report section where we can select certain criteria, and be able to run it against (All our system data)
    ALL Customers, or ALL Devices, or ALL Tickets. I realize using ALL seems like a wide open query, but not if you limit the choices.

    Examples:

    First select either Customer, or Ticket, or Devices, etc

    Customer (Across all Customers)
    drop down list of All available Customer fields (including…

    5 votes

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  15. Would like to see a report listing all service contracts with start and end dates. Also would be nice to have a notice when something was coming up for renewal

    9 votes

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    3 comments  ·  Reports  ·  Admin →
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  16. Agent Health Report: when you have just one device selected, to pull the info that appears in the hardware/disk sections under devices. It would be great to show a nice, sleek report to a client when they have a device that needs replacing (especially when they’re reluctant to do so even when the computer is on its last legs!!)

    4 votes

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  17. Can we enhance the reporting module as to generating a report based on the status of the ticket? Like for example, how many days this ticket is open, pending?

    4 votes

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  18. Can a excluded Patch be removed from the Patch Compliance Reporting.

    So A practical example is MS released a preview patch this week and I exclude Preview patches from my customers but in the compliance reports it shows not compliant die to that patch not being installed.

    8 votes

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  19. 1 vote

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  20. I would like to create a report for devices and alerts. Would like a report that I can show to my client that they’re having X amount of issues with one device and then we can address it based on a, b, c action items.

    3 votes

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