Daily Technician Time Report Broken down by agent
Currently, every morning I have to export to xls, run a Macro to sort, group and calculate how much time each tech spent the previous day. Would love for this to be automated.
22
votes

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Jeroen van der Aar commented
To add to this, allow Technicans to see their own booked time overview of the past day/week/month/year.
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Joel Henriques commented
It would be nice if the timesheet report had a tick "Group by Technician"