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  1. Currently, any scheduled Patch Status Summary reports that are delivered to you via email have nothing in the report that shows what it is actually reporting on. Every one has the same name, "Patch Status Summary". Looking at the report, you have zero idea what this report is reporting on. If you have multiple reports, (one for Critical Patches, one for Security Patches, one for Service Pack Updates, etc.), they all come across exactly the same with the exact same body, Report Name, etc.

    When Scheduling the report, we have a field to create a Description. This description field should…

    5 votes

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  2. Ability to decide when the automated reports gets sent from the IT automation profile. When it runs only an hour later, it always shows as most of them have failed. But 24 hours later, it will show better results.

    1 vote

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  3. Ability to remove "Windows 11" from the patching reports so it doesn't show as the machines as not updated

    1 vote

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  4. At the bottom of the agent health report is a list of Common Historical Alerts. We need an alert report that has the dates the of those alerts. Knowing an alert or ticket was created a month ago isn’t really helpful. With the tightening of security requirements across industries, detailed reports are being more widely required.

    2 votes

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  5. It would be nice to be able to get a report of all the KB:s that have been installed on a specific computer/server the last week for instance.

    1 vote

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  6. It would be great to have a security report under "Classic Reports" which shows per customer all open vulnerabilities per agent, open ports per agent, found etc.

    1 vote

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  7. Advanced Reports allows you to configure almost anything within the "Agent" device details. The Classic Reports presents Software Inventory, Advanced Reports should have the ability to do the same thing. The software that is currently available in custom reports, is only specific to options when using the "Software Bundles" within Atera.

    1 vote

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  8. Include the ability to show the addon(s) (Webroot/BitDefender) AntiVirus Scan results in Monthly Atera Reports so customers can see their Device Health, Patch Status, and AntiVirus Scans in one Monthly Report.

    17 votes

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  9. We need a feature of API – getting a list of installed applications per agent.

    This would be the same data that we would get from regular reports, but would be visible at the agent level via their REST API.

    7 votes

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  10. In the Satisfied Customers Report for the survey, any notes left by the customer should be listed. Currently, you have to go into the ticket itself and click on the star rating to find this information.

    7 votes

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  11. Report of Tickets by Tags

    4 votes

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  12. Anticipation of Hardware:
    Would be nice to run a report that would do an estimation of the hardware in X amount of that so I can recommend for the hard drive. To be able to replace it in advance. There is all the information on the system but just to let them know when the issue will happen. You can see over time.

    3 votes

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  13. Overview patch management report per customer per device after Patch-Job or planed.

    42 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Dear Support,

    Custom Fields should be included in all the reports which are relevant to agent or devices such as Software Inventory, Microsoft Licensing, Patch Status Summary, Agent Health, etc.

    3 votes

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  15. The ability to customize ticket reports for clients, currently the only report available is to in depth for customers and they get confused with all the included information. It would be great to be able to filter and only get the information we / our clients need in a simple pdf format.

    2 votes

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  16. I would like a report to see what customers have a contract assigned to them. We have categories too, this would help us narrow down to business or education customers.

    1 vote

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  17. Ability to pull the customer satisfaction report just for one client and not all the clients

    3 votes

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  18. Option to label/title scheduled reports, so the generated email reflects which report <X> completed for customer <Y>.
    That way the same report can be scheduled for multiple customers and can be easily differentiated.

    1 vote

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  19. I won't the ability to export the audit report to excel for all computers, not just by a one company at a time.

    10 votes

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  20. Audit Report does not bring in the battery field info for example - also would be great to be able to bring in any other custom fields that

    2 votes

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