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401 results found

  1. We should have the ability to Wipe the computers.

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. We can setup alerts for sensor data (temp) but we cant monitor manually. Please add this to the UI :)

    9 votes

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    3 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…

    10 votes

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    2 comments  ·  Devices  ·  Admin →
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  4. We would like to have the ability to filter devices based on a CSV file. So the system can only display devices that match device names from the CSV. This allows us to manipulate the data and then filter within Atera. From there we can do any of the following functions available in Atera {run a script, install a software package, assign to a folder etc..}. Thank you.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. Currently it takes hours for software information to update automatically.
    It would be great if there was a button to manually update the software information in a Device list. This would also apply to software reporting data.

    11 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. When you need to setup many generic devices for monitoring, you should be able to upload a .csv with the required details for each device, which then populates the chosen customer's device portal.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  7. Restore lost data from Atera

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  8. Ability to locate a device.
    If we lose a computer would be nice if we could locate it.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  9. Apply on or more specific windows updates manually (not through an automization profile) on multiple clients at one (in example for the whole folder/group). The report functionality (https://support.atera.com/hc/en-us/articles/115005734647-Patch-Search-Deploy-Report) is not sufficient

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. When creating folders in the devices tab, I would like to see the updates for the client PCs in this folder/group. Currently it is necessary to open every client PC of a folder manually to manage the updates

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  11. In many cases I want to remote the computer and end up getting message saying someone else is remoting it. It would be nice if we could see which agents/atera account/tech is remoting it. Or simply a message next to device indicating that someone is remoting it. Not sure if it will be possible.

    12 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Execute a custom script and the output generated should be used to generate thresholds and performance monitoring.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  13. We need a way to be able to bulk enable/disable monitoring for devices - currently you have to go into an individual device and enable/disable.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. Would be great to run a profile from the manage agent. Now you have to find the agent, assign a IT automation profile, go back to admin- patch management-apply to - agent-save-Then go back to the profile and click run now...
    Profile is very useful to install base software and then apply script like install bitdefender.

    6 votes

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    1 comment  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. It would be very nice to have a Compliance Management area of the Atera web console where we can set stuff to be checked and monitored for compliance on the devices. For example, if I deploy a GPO to block USB devices, I'd like to be able to measure that, checking the registry items and confirming that the values are configured as expected. The compliance could then be checked via a report or directly in the dashboard for each customer.

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Should be amazing the option to edit the monitored OIDs, change the values and organice the OIDs by my own criteria

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Employee Monitoring. Report how long the computer is used and which programs. Report for employers when employees work from home. My customer wants this report from me.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  18. Seen in the light of Kaseya hack.
    it could be a good idea, if we could password protect our devices.
    So before we could do anything on the devices management by Atera, it will need a password.

    The password should be located on the devices it self, so the password should goes from the front-end to back-end, and pass it to the device.

    11 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. Have the ability to merge or overwrite devices based on MAC address perhaps? It would make custom fields much more useful if the information was persistent if the device had Windows reinstalled for instance.

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  20. Ifdevices are stolen, I want to wipe out the data with the Atera agent or through the Atera console.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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