411 results found
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Please have last logged user show the current user logged in and update with every user that loggs in so that searching by user is correct
Have last logged user show current user logged in and to have it update with every user login that takes place. This will make searching for a device by user easier. Right now it seems as though it takes a long time for it to show the current user.
5 votes -
Update relations on more than 20 devices at a time
To be able to bulk update relations with for more than 20 devices at a time.
1 vote -
Merge devices
Have the ability to merge or overwrite devices based on MAC address perhaps? It would make custom fields much more useful if the information was persistent if the device had Windows reinstalled for instance.
8 votes -
Configure Multiple Monitoring Agents
I have a small business client who is all cloud based and doesn't have any servers that can act as a monitoring agent for devices on their network. I selected a desktop PC at their reception desk to act as the monitoring agent for the office printer but it is likely that PC will go offline. I'd like to be able to specify multiple monitoring agents to act as a fallback.
13 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Rename Device from
The ability to rename a device from the mobile app would be helpful. Many customers cycle staff frequently, the ability to rename a device while on-site from the mobile app would be greatly appreciated.
12 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Modify OID values
Would like to be able to perform functions on the oid values and have that display as well. For instance, some printers report toner levels as a number and to get the toner percent level you have to calculate it based on current level and max level. Would appreciate being able to do this within atera to display the actual value and the calculated value.
5 votes -
SNMP Context Names
Some consumer devices support SNMPv3, but dont allow users the ability to change or blank the "Context Name" option.
Since there is no option to define a Context Name in Atera, its impossible to use SNMPv3 with these devices. Please add the option to define a context name so the latest security standards can be used.1 vote -
Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.
Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.
5 votes -
Advanced Filters for devices - Allow more granular version numbers
When creating an Advanced Filter for a device view, selecting the Installed Software filter, the Software Version field only allows for major.minor versions. This should be expanded to support longer version numbers such as x.x.x.x
8 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Disk capacity refresh
Add a refresh button to the disks area in Atera. When cleaning up a computer with a full hard drive using scripts, it would be nice to be able to see the new free space when requested. A little refresh button to request updated Disk information would be fantastic!
6 votes -
Increase the frequency that user logins are updated
Increase the frequency that user logins are updated, 1 hour is too long when people machine share, this needs to be updated at user login please.
14 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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PC wipe
We should have the ability to Wipe the computers.
6 votes -
sensor
We can setup alerts for sensor data (temp) but we cant monitor manually. Please add this to the UI :)
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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show status of active Helpdesk Agents
Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…
10 votes -
Filter devices based based on CSV
We would like to have the ability to filter devices based on a CSV file. So the system can only display devices that match device names from the CSV. This allows us to manipulate the data and then filter within Atera. From there we can do any of the following functions available in Atera {run a script, install a software package, assign to a folder etc..}. Thank you.
2 votes -
manually update device information
Currently it takes hours for software information to update automatically.
It would be great if there was a button to manually update the software information in a Device list. This would also apply to software reporting data.11 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Mass add devices from a spreadsheet
When you need to setup many generic devices for monitoring, you should be able to upload a .csv with the required details for each device, which then populates the chosen customer's device portal.
1 vote -
Restore lost data from Atera
Restore lost data from Atera
1 vote -
Ability to locate a device.
Ability to locate a device.
If we lose a computer would be nice if we could locate it.1 vote -
apply update on multiple clients
Apply on or more specific windows updates manually (not through an automization profile) on multiple clients at one (in example for the whole folder/group). The report functionality (https://support.atera.com/hc/en-us/articles/115005734647-Patch-Search-Deploy-Report) is not sufficient
2 votes
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