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410 results found

  1. Bulk Add Custom Field Parameters Via CSV Import.
    Currently, when a new custom field is created, that field has to be filled out one device at a time by browsing to each device page. This takes way too much time. It would be much easier to be able to export a device list with the custom field(s) as a column in a CSV and then fill out the CSV and import to update the devices' customer field(s).

    8 votes

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    1 comment  ·  Devices  ·  Admin →
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  2. Filter by empty customer field: i would like to be able to filter the device view by a certain custom field that is empty (n/a).

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  3. Under device, it would be nice to see under "contact" : assign contact for those devices that are not properly assigned. Would be easier to assign it there.

    Makes it easier and smoother to assign it there if it's missing

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  4. SNMP: we didn’t continue using it because we had to set the MIBs for each point. I can’t just paste the MID. I still have to create the monitoring points manually. I can’t add odd all of them. If it would paste the link, the monitoring would download. All the providers those links so it would be much easier

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. The ability to view extra columns of useful data per device without having to click on a device, ie: device uptime, Availability Monitoring status, OS version.

    84 votes

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    8 comments  ·  Devices  ·  Admin →
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  6. I am trying to gather information on all devices which do not have TPM 2.0. I saw someone asked about this earlier but I would like to addon to it. I would also like to see the TPM 2.0 TPM 1.2 and No TPM option in the Devices > Filters > advanced Filter > first option to narrow PC results.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. Create a desktop client. Would help with notifications as well as quick one-click access.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. It would be great to be able to list and filter devices by folders for ALL clients in Devices - Filters

    2 votes

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    1 comment  ·  Devices  ·  Admin →
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  9. Allow tagging of devices to better organize and apply automations rather than manual Folder assignments.

    Tags should be able to be applied both manually and dynamically by rules (.i.e newly added, os version, laptop/desktop/server, days from last boot)

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  10. Currently there is a limit to how many items can be in a policy this is between 30 and 50 as sometimes it works and some times it doesnt (Ateras Words).

    As we cant apply multiple policys can we then increase the amount of items per policy.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  11. When viewing a client system's Event Log through Devices -> [Deivce Name]-> Manage -> Event Viewer -> System, you have the drop down menu option to choose the number of records you want to view from 50 to 1000.

    On ALL my client systems, the installed Atera agent logs Event ID 7045 just about every minute. Since this Atera agent event mainly consumes the System Event Log, the max Display option of 1000 records is not enough to view "real" records that are more than 18 - 24 hours old.

    The Atera Event ID 7045 is normal operational behavior for…

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  12. This will allow excluding old material, but keeping this material in the client to keep the history.

    1 vote

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  13. Would be nice to see all devices + assets together so they can get a nice overview of our client’s inventory.

    1 vote

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  14. it will be great to have Last Reboot Time option on advance filter

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. It would be great to be able to search devices by Service Tag # or serial #. I would also love the ability to choose what information is shown for each device in the customer/device list view. Right now it's just Agent Name, last logged user, and a folder location if applicable. It would be great to be able to also display service tag/serial, computer model, public IP, etc.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  16. When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.

    58 votes

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    5 comments  ·  Devices  ·  Admin →
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  17. It will be great if we can add printer, network devices, etc.. to the portal with live status. Please comment if we have that option already

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. Add a retire device button to manually retire a device that has been recently retired.

    17 votes

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    1 comment  ·  Devices  ·  Admin →
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  19. Only fire an alert if a site is down X number of polling attempts. Right now, there's a lot of noise in the signal with sites being "down" for only one poll attempt, so alerts are being ignored.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  20. The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.

    56 votes

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    3 comments  ·  Devices  ·  Admin →
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