411 results found
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Search for folder under the devices view
Search for folder under the devices view
1 vote -
Remote Support from Linux
Perform remote desktop support if the Technician's operating system is Linux
148 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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battery
Add the Filter "Battery" yes or no, to show only notebooks in the device overview.
4 votes -
SNMP templates that Atera offers.
SNMP templates that Atera offers. It is very slow to send it for all the OIDs.
1 vote -
Asset labels & QR codes
It would significantly help customers if the system was able to print Asset Tag Labels, including a QR code that if scanned it opens a new ticket for that asset, under the associated user.
142 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Availability column should indicate how long offline
Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.
1 vote -
Device Folder as column that allows to sort under customer\Devices
Add Device Folder as Column that allows to sort/group under Customer\Devices
Also allow to sort/group online/offline status4 votes -
Ability to end someone's remote connection
Ability to kick off someone from their remote connection
3 votes -
Machine description
It would be nice if we could have a custom editable field, named i.e. "Machine description" in each device in order to identify them quickly. This field can be placed in the the Devices window next or below of the Device Name. furthermore, it would be useful to give us the ability to sort the devices by the "Machine description"
6 votes -
Show device count for each customer on the mobile app
Show device count for each customer on the mobile app, such information shall be available at your fingertips.
2 votes -
Better server patch status documentation.
It would be nice to be able to print or save to file from the Devices>Agent>Patch Management screen. Currently it displays the list. Our auditors want a document from our management tool that details what the patch state of a server is, and when patches were applied. I was told that this can be generated via an Excel output, but an Excel file can be manipulated after being exported. Which the auditors don't consider a valid document.
2 votes -
User Admin Rights
Show if the user logged into a device has Local Admin Rights or not.
10 votes -
UPS
Ability to manage UPSes in Atera and to add alerts after a certain amount of time to replace UPS batteries.
1 vote -
Device Health Check in API
You guys should include the ability to pull a devices health from the API that you provide
1 vote -
Create Folder Sets across all clients at once.
Create a way for us to create a set of folders that we can apply to ALL clients at once. Currently you have to do this on each client which takes a long time.
1 vote -
Remove Availability monitoring in bulk for SNMPs
Remove Availability monitoring in bulk for SNMPs
2 votes -
Automap device to customer
Rather than manually adding the devices to a client / customer allow automation to detect either the external IP or internal domain name and then map accordingly.
Some of my clients rebuild their machines regularly and it would be handy to have these automap rather than having to ensure they are associated with the correct customer constantly.
7 votes -
More Info under Device (IP, reboot, last time online)
Would be nice to have more info on the device page. For example, when looking at list of devices for a particular customer, would be nice to see how long it’s been online, when was the last reboot, its IP address
2 votes -
Disk Cleanup under Devices > Manage
Many times I get disk space alert , most of the time I connect to the the PC and run cleanmgr.exe , It would be great if I could do it without the need to connect to the PC and have it in Atera under Devices > Manager > Disk cleanup
5 votes -
Show more devices at a time on Device Tab
When going into device, would be nice to see more devices on the page instead of scrolling down each time. 100 at a time maybe.
1 vote
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