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  1. For device management, we need the option to create subfolders in the main folders.

    It will help to manage devices based on office locations.

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. Ability to sort devices by online or offline status with in client devices tab/folder.

    5 votes

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  3. A button to suspend bitlocker, we often need to reboot machines but if bitlocker is on we get locked out if nobody is watching the machine

    5 votes

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  4. Ability to filter devices by device added date.

    Thank you.

    4 votes

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  5. For Example: A customer has a device with a S.M.A.R.T problem and want to change it in a few weeks. So it would be nice, to add a note at the top, so other technicians are informed quickly.

    3 votes

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  6. It would significantly help customers if the system was able to print Asset Tag Labels, including a QR code that if scanned it opens a new ticket for that asset, under the associated user.

    146 votes

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    6 comments  ·  Devices  ·  Admin →
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  7. Use other devices as a proxy: Datto allows you to use a device as a proxy. I can then go on my computer and see their printers. Silently fix things.

    1 vote

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  8. Search for folder under the devices view

    1 vote

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  9. Perform remote desktop support if the Technician's operating system is Linux

    148 votes

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    11 comments  ·  Devices  ·  Admin →
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  10. Add the Filter "Battery" yes or no, to show only notebooks in the device overview.

    4 votes

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  11. SNMP templates that Atera offers. It is very slow to send it for all the OIDs.

    1 vote

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  12. Availability column (in both Customers and Devices) should indicate how long a device has been offline. Lose the red or green bullet replace with red/green duration.

    1 vote

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  13. Add Device Folder as Column that allows to sort/group under Customer\Devices
    Also allow to sort/group online/offline status

    4 votes

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  14. Ability to kick off someone from their remote connection

    3 votes

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  15. It would be nice if we could have a custom editable field, named i.e. "Machine description" in each device in order to identify them quickly. This field can be placed in the the Devices window next or below of the Device Name. furthermore, it would be useful to give us the ability to sort the devices by the "Machine description"

    6 votes

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  16. Rather than manually adding the devices to a client / customer allow automation to detect either the external IP or internal domain name and then map accordingly.

    Some of my clients rebuild their machines regularly and it would be handy to have these automap rather than having to ensure they are associated with the correct customer constantly.

    8 votes

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    1 comment  ·  Devices  ·  Admin →
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  17. Many times I get disk space alert , most of the time I connect to the the PC and run cleanmgr.exe , It would be great if I could do it without the need to connect to the PC and have it in Atera under Devices > Manager > Disk cleanup

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. It would be handy if WOL status could be displayed in Devices - Hardware.
    E.g. WOL Status - Enabled or Disabled

    4 votes

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  19. Show device count for each customer on the mobile app, such information shall be available at your fingertips.

    2 votes

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  20. It would be nice to be able to print or save to file from the Devices>Agent>Patch Management screen. Currently it displays the list. Our auditors want a document from our management tool that details what the patch state of a server is, and when patches were applied. I was told that this can be generated via an Excel output, but an Excel file can be manipulated after being exported. Which the auditors don't consider a valid document.

    2 votes

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