344 results found
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Disk Active Time Metric
Display the Disk Active Time as a Percentage under the Metrics panel for Agents. This will help us evaluate if the users are experiencing lag time due to system limitations or stuck processes.
8 votes -
Showing 2 devices with same hostname name offline and online - After reinstallation
My 500 machines got offline now I have noticed the while doing the reinstallation it's showing online and offline 2 devices with the same hostname.
There is no way to clear the offline machines at a single time, Need to do it manually,
There is no hostname conflict feature in Matera
There is no way to delete the offline machines at one time
There is no option to push the Atera MSI file via the deployment tool. it can
only be done by ADThere is no information on Atera uninstallation if you can run the
uninstallation.There is no…
1 vote -
Organization Level Customization Of Atera Agent Startup Type
We have recently being having issues where when servers reboot for Windows updates the Atera service doe snot start up in a timely manner, this results in constant alerts for the servers and unable to access them to resolve this issue.
We set the startup type of the agent to "Automatic (Delayed Start)" however when the service is started again it appears to overwrite this setting and reverts to simply "Automatic" which means we are back to square one.
I appreciate that other Atera users prefer the Automatic startup type for speed however for us it is simply not reliable…
5 votes -
Allow Scripts to be run without a user logged in.
Allow scripts to be run with a user being logged in. Example after a device restart.
9 votes -
Mac monitoring agent for SNMP
Some of my clients are strictly Macs, with no Windows devices. It would be helpful if that Mac agent could function as an SNMP monitoring agent.
3 votes -
Adding Agents
The ability to add agents from any scanned device on a network scan, as some customers do not use a on premises domain controller and purely office 365 tenant or Azure AD.
3 votes -
Clean up Mac Agent installer script
The current Mac agent installer script downloads the installer into the CWD and runs the installer from there. After installing, it does not delete the Atera installer. I request the installer script be modified to download the installer into the /tmp directory on the Mac, run the installer from there (by adding the flag "-pkg /tmp/AgentInstaller.pkg" to the installer command), and add a "rm '/tmp/AgentInstaller.pkg'" to the end of the script.
2 votes -
Disk Space History with predicted time til full
It would be great to get historic information for disk space (maybe as a report?) to see the trend for the last 6 months, rather than just the current free space.
Coupled with that, it would be great to get a predicted mean time until full based on historic trend.
52 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Sudo Rights
It seems like we can't install software from Atera on a Mac Device with the current configuration from the console side. Homebrew software installation seems to appear errors to any application that must be installed with Sudo privileges.
This almost makes the Homebrew feature useless. Please enable a feature that will allow us to install any application on Mac Devices remotely2 votes -
Add customised Agent download links to the customer portal
It would be really useful to have the custom agent version available as a download link in the customer portal for self install. Here's how it would work -
- We setup the customer and add their users
- The user can then login to the customer portal
- On the first page they land on there should be links to the custom agent install for Windows & Mac based on the company they are in within Atera.
The biggest problem we have is deploying the agent to remote users. The Mac agent especially as it requires multiple commands to be run from…
8 votes -
FIPS Complian Agent
Use FIPS 140 compliant cryptographic algorithms for Agent Communications. Customers that have Compliancy requirements are unable to work with Atera Limiting our use case.
11 votes -
Add monitoring events, services, process
Add monitoring events, services, process directly to the agent without threshold profiles
39 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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chat
The chat function should not be dependent on the remote user activating it.
46 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Show hard drive active time in the metrics window.
Show hard drive active time in the metrics window. Helps to know that some process is using the disk drive at a high percentage and this might be slowing the computer for the end user.
49 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Show battery and charge state on agent side
Show actual state of charge and if the device is connected to the power line if it is a mobile device. Nice to have.
5 votes -
Stop repeated restarts of the AteraAgent Service
Looking at the event log, I can see the AteraAgent service restarts every minute or so. This floods the windows event log with useless noise.
Is it really necessary for the service to restart so frequently when there have been no configuration changes. If there are configuration changes, it should not be necessary for the service to restart. The only time that should be necessary is when the agent image itself has changed (like an upgrade).
4 votes -
Power consumption overview
Measure power consumption of devices and generate a monthly cost overview with local electricity prices
7 votes -
Restart In Progress
When running down the device list and doing manual reboots it would be really helpful having the Reboot Status known, if you manually already sent the Restart request (Clicked Restart) maybe the Reboot Needed can change to Restart Sent or something like that. Knowing if I already clicked restart on a specific machine is big!! Please Please Please!!! Thanks!!
7 votes -
HTTPS Agent installer link
When generating a new agent installer, after selecting the OS and assigning the new agent to a customer, the third step is to download it. Clicking the "Download" button works fine if we want to download the agent installer to the local computer and put it on a flash drive or something. Only problem with that is that there have been many occassions when I need to send the installer via e-mail, and most e-mail services block this file for security purposes, as it is an .exe file. So instead, I need to send a link via e-mail for the…
6 votes -
Notification to customer/client about ongoing connection
Some end users are security conscious, and would like to be notified the entire time a tech is logged in, instead of the window that disappears 20 seconds after the connection starts. Ideally, the notification would stay visible the entire duration of the remote session. TeamViewer has this feature in the bottom right corner, showing who is connected, and their TV ID. Simple click of the arrow minimizes the connection notification, but is still visible to show that a connection is ongoing.
Alternatively, a notice that the tech is no longer connected might make the end user more comfortable.
43 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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