Agent uninstall upon delete
Currently, the Apple Mac agent is not uninstalled, when a device is deleted in Atera.
Deleted devices keep popping up as new devices.
This is a no-go, especially when a service contract ends. There has to be a simple solution for uninstalling Mac agents automatically .
Merlin Brandt
shared this idea
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Adrian Nettemeyer
commented
Agent 2.0, the current one, is very error-prone under macOS.
We repeatedly encounter the problem with the current agent that the agent no longer displays an online connection. The dotnet process then appears to be down. Only a reinstall brings the device back online. Furthermore, various Atera processes repeatedly consume memory. There also doesn't seem to be an automatic update function for the Atera agent. It would be very helpful if macOS were also taken into account. At least the agent should run smoothly.