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Script-based custom fields for all plans not only super power

We need to be able to store value from scripts on custom fileds for all plans or at least mid tier plans.

I understand that this is locked down to only super power but if you look around you'll see everyone else has this across all the plans.

What's the point of having this developed for the high end plan?

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2K Solutions Helpdesk shared this idea  ·   ·  Report…  ·  Admin →
Declined  ·  AdminGil Givoni (Admin, Atera) responded  · 

Hi,

Thank you for your suggestion. After careful consideration, we've decided not to pursue this idea at this time.


I encourage all voters and subscribers to reach out to your CX and or CSM (direct email or ticket) so they can review your specific case and see what is the ROI or feasibility of a plan change based on your use of Atera.


We value your input and encourage you to continue sharing other ideas with us.


Best regards,

The Atera Team


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  • Shane Gross commented  ·   ·  Report

    Hi Atera Team.
    Thanks for your response!
    We would very much love it if the feature "Script-based custom fields", which is available to only the 'Enterprise' pricing plan, was made available to the 'Professional' pricing plan.
    I've reluctantly, come from ConnectWise Automate, and this is a feature I used all the time! It makes doing large script operations on many computers, able to reported on. C Level Execs love reports 😉 . You have no idea how much time this has saved me in the past! Considering Atera's strong "AI to save you time" stance, I feel just providing this feature to the 'Professional' level pricing plan, would positively increase Atera's 'technical user market' view on your product. When given the option to look into your product, I was rather disheartened to learn that 'script-based custom fields' wasn't going to be available to me. My CEO didn't want to give me an 'Enterprise' license, as it would require upgrading all of our licenses to 'Enterprise'. A cost that, understandably, I couldn't get across the line.
    If you could get that across the line for us, here in technician land, it would positively change the way we feel about Atera, immensely!
    Thanks for your time in reading our feedback!
    All the best.

  • Ronak Joshi commented  ·   ·  Report

    We are an official reseller of Atera in NZ,

    I think we deserve this for free.

  • Shane Gross commented  ·   ·  Report

    I highly agree with this.
    I've come from using ConnectWise Automate, and this feature is a hugely important function for the majority of the automations I build within it. It wasn't paywalled to use it. This should come with the most basic subscription plan!