Settings and activity

64 results found

1. Script-based custom fields for all plans not only super power

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk shared this idea  ·  Oct 16, 2024

2. set a script-based check run interval

   2 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

3. API Report Custom Fields

   39 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

4. Script-based Threshold Item

   9 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

5. Custom Fields per client

   45 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

6. Penetration Testing

   50 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

7. Please simplify the login process

   44 votes

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   4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello,We got your idea! Thank you so much for taking the time to send it. We’ll keep an eye on how many others also want this feature, and keep you posted if a decision is reached to add it as a new Atera feature.

   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

8. Automatically close Alert tickets when resolved

   68 votes

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   3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

9. Dark Mode

   218 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

10. MS Office Updates

    723 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    2K Solutions Helpdesk supported this idea  ·  Oct 16, 2024

11. Put devices in multiple folders or tags

    43 votes

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    0 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

12. Allow for customization of columns on ticketing screen

    303 votes

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    40 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

13. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

14. public IP

    24 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

15. Additional information on why a script failed

    94 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

16. OneDrive for Business monitoring, is it running, up to date any sync issues

    23 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

17. Notification in "Machine status unknown"

    3 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

18. Availability Monitoring

    19 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

19. Display the current active user

    48 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024

20. Warranty Information Collection

    500 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    2K Solutions Helpdesk supported this idea  ·  Feb 21, 2024