Also don´t understand why there is no possibility to have a 24H mode.

Give us the option to change/select the date Format like: DD/MM/YY In Costum date fields .

The format is essential if you don't use the US date format; as disclosed by other members, the date 02/09/2024 becomes for non-US people 09/02/2024, which is a massive difference. until now, I thought that the date was picked up by the timezone specified in the portal settings, so I have learned that the last time I saw the date or any information, I was misinforming our team. I am not here to say why but I hope that you can add this I believe quick Feature Improvements that all non-US users will find helpful to do day to day job. Furthermore, any executive reports sent to clients are also misleading and were not accounted for. Once again hope this will be implemented soon

Yep - as everyone who doesn't live in the States says - Pls change

Honestly, this is 2024. this is just poor programming at this stage

Restarting a device on 7/8/24 is fraught with danger when you live in a DD/MM/YYYY country.

At the very least settle on YYYY\Mon\Date

I cannot understand why in 2024 a piece of software is unable to offer a feature that my Seiko watch already offered in 1980.

I cannot understand why in 2024 a piece of software is unable to offer a feature that my Seiko watch already offered in 1980.

I'm going to add some context as to how this creates a problem...

01/12/2023

US = January 12th, 2023
EU = December 1st, 2023

Wherever possible I use dd-mmm-yy - 12-Jan-23 - This prevents any confusion.

I support clients in US and EU. This often creates problems, especially if a technician is not wary of the regional differences.

We would like to use the "Ticket Created" date in our email quick replies - however the date shows in mm/dd/yyyy format rather than dd/mm/yyyy format which we require in the UK. Please could you enable a system wide formatting sytsem for the various layouts people may want for dates based on country (perhaps).

Option to change the date and time format to 24 hours and dd.mm.yyyy.

Please, This is critical for EU based users. This will prevent many misstakes

The old scheduler was in 24H format, the new scheduler goes back in time and is only configurable in freedom units. (AM/PM)

Can you please give the option to use a modern standard, or make it configurable? The same goes for the date notation. In Europe we work with day/month/year, not month/day/year.

One would expect that this would be a standard feature as most regions around the world have their own preferred date format. American formats can be ambiguous. Even a basic selection of formats would be an improvement.
Numeric
DD/MM/YYYY
MM/DD/YYYY
YYYY/MM/DD

Alpha numeric
ddd/mmm/yyyy

plus 24hr and 12hr (Am/PM) time formats.

Freely configurable date / time format so that the user can set/select date/time himself

We need EU hourly format