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16 results found
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21 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Neil Owen
supported this idea
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2 votesNeil Owen
supported this idea
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235 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Neil Owen
supported this idea
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867 votesNeil Owen
supported this idea
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385 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
Neil Owen
supported this idea
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15 votes
An error occurred while saving the comment Neil Owen
commented
We would like to use the "Ticket Created" date in our email quick replies - however the date shows in mm/dd/yyyy format rather than dd/mm/yyyy format which we require in the UK. Please could you enable a system wide formatting sytsem for the various layouts people may want for dates based on country (perhaps).
Neil Owen
supported this idea
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714 votesNeil Owen
supported this idea
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20 votesNeil Owen
supported this idea
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18 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Neil Owen
supported this idea
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12 votesNeil Owen
supported this idea
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137 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Neil Owen
supported this idea
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125 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Neil Owen
supported this idea
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2,248 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Neil Owen
supported this idea
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1,426 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Neil Owen
supported this idea
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293 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Neil Owen
supported this idea
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941 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Neil Owen
supported this idea
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We experience this as an issue as we have timed shutdowns for school classrooms. If the PC is off prior to the time, it will shutdown again once switched on - so we have to make the offline agent the absolute minimum time.
We have now seen that our Windows 10/11 build updates are installing immediately, logging staff out, but this could be helped by delaying the offline agent slightly so it install if the computers were off and making the update automation profile be oput of hours rahter than in hours