Settings and activity

24 results found

1. Multi-Site Support

   292 votes

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   Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Mark Palmer supported this idea  ·  Mar 18, 2022

2. Mobile Device Management

   2,262 votes

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   86 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Mark Palmer supported this idea  ·  Mar 18, 2022

3. The ability to have several sites for one customer

   101 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Mark Palmer supported this idea  ·  Mar 18, 2022

4. Change System & Tickets Date Format

   17 votes

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   6 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Mark Palmer commented  ·  Mar 18, 2022  ·  Edit…  ·  Delete…

   One would expect that this would be a standard feature as most regions around the world have their own preferred date format. American formats can be ambiguous. Even a basic selection of formats would be an improvement.
   Numeric
   DD/MM/YYYY
   MM/DD/YYYY
   YYYY/MM/DD

   Alpha numeric
   ddd/mmm/yyyy

   plus 24hr and 12hr (Am/PM) time formats.

   Save Submitting...
   Mark Palmer supported this idea  ·  Mar 18, 2022

5. Warranty Information Collection

   501 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Mark Palmer supported this idea  ·  Mar 16, 2022

6. Atera Dark Mode

   1,707 votes

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   Under Review  ·  97 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Mark Palmer supported this idea  ·  Mar 16, 2022

7. Documentation Management

   1,234 votes

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   Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Mark Palmer supported this idea  ·  Mar 16, 2022

8. The ability to Remove or Edit the default Ticket fields

   48 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Mark Palmer supported this idea  ·  Mar 16, 2022

9. Ticket Checklist

   284 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

   Mark Palmer supported this idea  ·  Mar 16, 2022

10. Project Ticket

    228 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 16, 2022

11. Default ticket priority

    8 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mark Palmer supported this idea  ·  Mar 16, 2022

12. Schedule existing tickets

    169 votes

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    18 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 16, 2022

13. Asset Management Reporting

    84 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 11, 2022

14. Asset labels & QR codes

    138 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 11, 2022

15. Schedule Existing tickets to switch from Pending to Open

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 11, 2022

16. Schedule items and schedule items in the office 365 calendar.

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mark Palmer supported this idea  ·  Mar 11, 2022

17. Password protect the Atera agent from end-user uninstalls

    1,581 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Mark Palmer supported this idea  ·  Mar 4, 2022

18. Ticket Type - Tasks

    26 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 4, 2022

19. Customized Ticket Options

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Mark Palmer supported this idea  ·  Mar 1, 2022

20. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Mark Palmer supported this idea  ·  Mar 1, 2022