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24 results found

  1. Multi-Site Support

    298 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Mark Palmer supported this idea  · 

  2. Mobile Device Management

    2,295 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Mark Palmer supported this idea  · 

  3. The ability to have several sites for one customer

    106 votes

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    8 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Mark Palmer supported this idea  · 

  4. Change System & Tickets Date Format

    47 votes

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    15 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    An error occurred while saving the comment
    Mark Palmer commented  · 

    One would expect that this would be a standard feature as most regions around the world have their own preferred date format. American formats can be ambiguous. Even a basic selection of formats would be an improvement.
    Numeric
    DD/MM/YYYY
    MM/DD/YYYY
    YYYY/MM/DD

    Alpha numeric
    ddd/mmm/yyyy

    plus 24hr and 12hr (Am/PM) time formats.

    Mark Palmer supported this idea  · 

  5. Warranty Information Collection

    519 votes

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    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Mark Palmer supported this idea  · 

  6. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Mark Palmer supported this idea  · 

  7. Documentation Management

    1,252 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Mark Palmer supported this idea  · 

  8. The ability to Remove or Edit the default Ticket fields

    50 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mark Palmer supported this idea  · 

  9. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.


    Best regards,

    The Atera Team


    Mark Palmer supported this idea  · 

  10. Project Ticket

    243 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mark Palmer supported this idea  · 

  11. Default ticket priority

    9 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  12. Schedule existing tickets

    175 votes

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    19 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mark Palmer supported this idea  · 

  13. Asset Management Reporting

    85 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Mark Palmer supported this idea  · 

  14. Asset labels & QR codes

    144 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Mark Palmer supported this idea  · 

  15. Schedule Existing tickets to switch from Pending to Open

    7 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mark Palmer supported this idea  · 

  16. Schedule items and schedule items in the office 365 calendar.

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mark Palmer supported this idea  · 

  17. Password protect the Atera agent from end-user uninstalls

    1,611 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Mark Palmer supported this idea  · 

  18. Ticket Type - Tasks

    27 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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  19. Customized Ticket Options

    10 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Mark Palmer supported this idea  · 

  20. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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