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120 results found

  1. Desktop notifications

    96 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  2. Include network mapping

    102 votes

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    4 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  3. Security and Compliance Scan

    135 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  4. Employee Onboarding/Offboarding Feature

    848 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  5. Documentation Management

    1,234 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  6. Alert when agent uninstalled

    1,443 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  7. Report to show computers that do not meet the requirements for Windows 11

    386 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Tegel - technischer Support supported this idea  · 

  8. MS Office Updates

    730 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  9. Hardware inventory

    601 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  10. Device Numbers

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  11. Reporting (with excel Exports)

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  12. 24 Hour format (EU)

    14 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  13. The possibillity to change ticket time from AM/PM to 24H system on the new interface

    5 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tegel - technischer Support commented  · 

    I cannot understand why in 2024 a piece of software is unable to offer a feature that my Seiko watch already offered in 1980.

    Tegel - technischer Support supported this idea  · 

  14. Date\time settings configurable to non-US standard

    11 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Tegel - technischer Support commented  · 

    I cannot understand why in 2024 a piece of software is unable to offer a feature that my Seiko watch already offered in 1980.

    Tegel - technischer Support supported this idea  · 

  15. Option to Remove Seconds

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  16. Close Tickets - No notification

    11 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tegel - technischer Support commented  · 

    This can be implemented already by ticket automation rules. We have just created a custom status "closed silently", which is excluded from the notification rule

  17. Add sign customer box to ticket Email

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  18. Email technician when they have been @ tagged on an internal note of a ticket

    290 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Tegel - technischer Support supported this idea  · 

  19. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 

  20. Need ability to filter & export tickets by specific number

    18 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Tegel - technischer Support supported this idea  · 
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