Settings and activity

118 results found

1. Desktop notifications

   98 votes

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   3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

2. Include network mapping

   108 votes

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   4 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

3. Security and Compliance Scan

   140 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

4. Employee Onboarding/Offboarding Feature

   866 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

5. Documentation Management

   1,251 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

6. Alert when agent uninstalled

   1,483 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

7. Need a report to tell me which devices for a customer are eligable for Windows 11

   406 votes

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   10 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

8. MS Office Updates

   774 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

9. Hardware inventory

   649 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Tegel - technischer Support supported this idea  ·  May 8, 2024

10. Device Numbers

    3 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  May 8, 2024

11. Reporting (with excel Exports)

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  May 8, 2024

12. Change System & Tickets Date Format

    46 votes

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    15 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    An error occurred while saving the comment
    Tegel - technischer Support commented  ·  May 8, 2024  ·  Edit…  ·  Delete…

    I cannot understand why in 2024 a piece of software is unable to offer a feature that my Seiko watch already offered in 1980.

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    An error occurred while saving the comment
    Tegel - technischer Support commented  ·  May 8, 2024  ·  Edit…  ·  Delete…

    I cannot understand why in 2024 a piece of software is unable to offer a feature that my Seiko watch already offered in 1980.

    Save Submitting...
    Tegel - technischer Support supported this idea  ·  May 8, 2024

13. Option to Remove Seconds

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023

14. Close Tickets - No notification

    11 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Tegel - technischer Support commented  ·  Nov 6, 2023  ·  Edit…  ·  Delete…

    This can be implemented already by ticket automation rules. We have just created a custom status "closed silently", which is excluded from the notification rule

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15. Add sign customer box to ticket Email

    12 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023

16. Email technician when they have been @ tagged on an internal note of a ticket

    325 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023

17. Impact

    16 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023

18. Need ability to filter & export tickets by specific number

    18 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023

19. Sorting Tickets by Last Response

    19 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023

20. Clone scheduled ticket

    25 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Tegel - technischer Support supported this idea  ·  Nov 6, 2023