Need ability to filter & export tickets by specific number
I Like this software, but my goal here was to find a helpdesk that can export individual tickets by their id number.
SOX & JSOX auditors request these tickets by number, and want to see the whole thread. Any way to export would be great, .html, .pdf, or just email the ticket would work also.
18
votes
cwatkins cwatkins
shared this idea
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Joseph Allix
commented
I would also like to see this. CSS & HTML would be ideal.