IT Asset Management
It would be nice to have a way of tracking all assets for a client. Not only the PC's. A way to include monitors, webcams, etc. Also a way of tracking with contact to each item is assigned to.
We'd need below asset management features
- Setting custom field per device type
- Allocation devices to new employees
- Monitoring and submission of assets at the time of employee exit
- Managing the stock of IT assets
- Adding a Location Field and an Asset ID field
If then these fields can be used in the Device views then it would make sorting devices much easier.
If then these fields can be included in the Auditor report then it would make linking these devices to other reports and systems so much easier.

Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Clyde Troche commented
This would help out so much without having to decentralize asset management. It would be great to inventory hardware other than PCs and network devices.
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Syazwan Ismail commented
+1 vote
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William Field commented
It would be nice to have a way of tracking all assets for a client. Not only the PC's. A way to include monitors, web cams, etc. Also a way of tracking with contact each item is assigned to.
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Jorge Vasconcelos commented
Can't believe a solution like Atera cant do simple Asset management just for inventory purposes, for assets like Mobile devices (phones, tables), monitors, printers... possibly event include some kind of QR code.
Thats basic/out-of-box functionality for other RMM solutions. -
Taylor Anderson commented
It would be nice if I could track my company and client assets with barcodes. So I know what equipment has been deployed to clients and what I have in stock.
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Michael Cudjoe commented
I would add asset management for all IT-related items... phones, printers, scanners, etc.
Also the ability to "loan" equipment out to a user (i.e. a laptop and phone to a user who is traveling) with the date of loan and date of return, etc.
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Andreas Triandafilidis commented
Adding a Location Field and an Asset ID field that can be filled in for each device would make categorising them much easier.
If then these fields can be used in the Device views then it would make sorting devices much easier.
If then these fields can be included in the Auditor report then it would make linking these devices to other reports and systems so much easier.
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Mark Beer commented
Hopefully when non-monitored assets are a feature you will also be able to grant customer portal access.
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Frank Tempelfeld commented
This could be achieved by allowing 'custom fields' to be added (like in 'Passwords') so other devices could be stored manually as assets which can appear in the 'Devices' list as assets of the customer ICT inventory even though the are not accessible by the 'Atera Agent'. Would be great if you can implement this A+++