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9 results found

  1. Add second 2FA method

    14 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Clyde Troche supported this idea  · 

  2. Auto-Assign Ticket to Last Commented Technican

    4 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Clyde Troche shared this idea  · 

  3. Dark Mode

    1,885 votes

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    117 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team


    Clyde Troche supported this idea  · 

  4. Contacts delete

    29 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Clyde Troche commented  · 

    This feature would be great after the deployment of Azure AD contact importing. I imported members from Azure thinking I could select specific users.... Then, all users in our organization were added as a contact and going through one by one deleting users that do not need access has been a pain.

    Clyde Troche supported this idea  · 

  5. Password protect the Atera agent from end-user uninstalls

    1,610 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Clyde Troche supported this idea  · 

  6. Alert when agent uninstalled

    1,483 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Clyde Troche supported this idea  · 

  7. Integration with UniFi Cloud

    982 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Clyde Troche supported this idea  · 

  8. Display entire ticket conversation in email template

    47 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Clyde Troche commented  · 

    This would definitely help out big time!

    Clyde Troche supported this idea  · 

  9. Change product family fields required

    6 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Clyde Troche commented  · 

    It would be great to have the option to remove the Product Family default custom field under Ticket.

    Clyde Troche supported this idea  ·