User Permissions in Admin Section
I saw in latest release that users can now have device control as well as monage scripts and patches etc without admin permissions but admin permissions are still required to edit knowledgebase.
I would suggest a toggle to allow / disallow access to:
Custom Fields
Ticket Automation Rules
Software Bundles
Thresholds
SNMP Templates
Email Templates
Knowledgebase
This will make it easier to delegate hman resources to roles without needing to give full admin permissions to edit / create a KB Article.
Thanks.
Mark.
Modular Business Solutions Support
shared this idea
Nice! The feature you requested is being
reviewed by our product team. We’ll keep an
eye on the number of votes, and let you know if
a decision is reached to implement. Thank you
for being a partner in our process!
-
Jason Burris
commented
I'd also suggest a toggle for adding/editing a customer.