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8 results found

  1. Separate permissions to edit the knowledge base

    50 votes

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    10 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    CloudGenie Support commented  · 

    Atera engineers need to learn ITIL best practices. How can you not allow a tech to edit KB articles (if company allows) without full admin privileges is beyond me.

    CloudGenie Support supported this idea  · 

  2. White label mobile app for your customers

    370 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    CloudGenie Support supported this idea  · 

  3. Employee Onboarding/Offboarding Feature

    822 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    CloudGenie Support supported this idea  · 

  4. Documentation Management

    1,196 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    CloudGenie Support supported this idea  · 

  5. Network Discovery: Security Audit

    926 votes

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    Under Review  ·  18 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    CloudGenie Support supported this idea  · 

  6. Office 365 Integration

    1,501 votes

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    Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    CloudGenie Support supported this idea  · 

  7. SNMP: MIB import instead of manual OID typing

    991 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    CloudGenie Support supported this idea  · 

  8. Mobile Device Management

    2,195 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    CloudGenie Support supported this idea  ·