Ticket Checklist
The ability to add a checklist to a ticket that prevents the ticket from being closed until everything has been ticked off.
James Bowyer
shared this idea
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Phil Norse
commented
We would love to see this feature. We are currently trialling your product along side Syncro and it's a major draw to them as we'd find it so useful. Having said that we much prefer your interface!
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Dan Thomas
commented
This would be useful for things like new starter/leaver processes or other recurring tasks. Would be ideal if we can create templates that add certain checklists based on ticket type we could choose.
Adding ticket templates that auto-create standard checklists would make this very useful.