mobile app customer signature
Allow a customer to sign for work completed. We go onsite to do work related to a ticket and once complete would be good to be able to get the customer/onsite contact to sign via mobile app to acknowledge work completed. This can be done via main web portal for touch devices but utilising the app for this function would simplify the process. This also gives us confirmation that work done and can be proven when or if a customer queries especially when the works invoiced.
Raymond Mitchell
shared this idea
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DATAVOX SOPORTE
commented
It would be very interesting and very useful if the atera mobile application allows interaction with tickets so that field technicians who come to resolve incidents on site can record their times, used products and services, economically valued, and collect the customer's signature. . basically it would be interesting to be able to use it as a ticket application to close work orders on site.