Settings and activity

38 results found

1. More indepth reporting stats

   5 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

2. The ability to have several sites for one customer

   104 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Raymond Mitchell supported this idea  ·  Mar 31, 2022

3. Project Ticket

   233 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Raymond Mitchell supported this idea  ·  Mar 31, 2022

4. SLA Customisation

   35 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

5. SLA for 2nd, 3rd and Onsite response time

   7 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Raymond Mitchell supported this idea  ·  Mar 31, 2022

6. Ticket SLA warning

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

7. Be able to breakh down the SLA report

   8 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

8. Ability to email a technician when a ticket is about to breach SLA

   15 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

9. Manage Acronis backups from within Atera

   111 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Raymond Mitchell supported this idea  ·  Dec 1, 2021

10. Barracuda Cloud-to-Cloud Backups Integration

    9 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Dec 1, 2021

11. open an attachment rather than having to download each time.

    138 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Nov 4, 2021

12. Complex rules for alerts generation

    178 votes

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    Under Review  ·  9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

13. Shared Threshold Library

    167 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

14. Mobile App Improvements

    726 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

15. Documentation Management

    1,243 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

16. Server and VM Monitoring and Managemen for AD

    320 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Nov 4, 2021

17. View password without reviling it.

    49 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Nov 4, 2021

18. Password History

    131 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Nov 4, 2021

19. password generator

    72 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Nov 4, 2021

20. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  ·  Nov 3, 2021