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39 results found

  1. More indepth reporting stats

    5 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  2. The ability to have several sites for one customer

    95 votes

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    7 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  3. Project Ticket

    203 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  4. Multiple SLA's within 1 Customer

    6 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  5. SLA for 2nd, 3rd and Onsite response time

    7 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  6. Modify SLA Matrix

    10 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  7. Ticket SLA warning

    13 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  8. Be able to breakh down the SLA report

    8 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  9. Ability to email a technician when a ticket is about to breach SLA

    13 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  10. Manage Acronis backups from within Atera

    103 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  11. Barracuda Cloud-to-Cloud Backups Integration

    8 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  12. open an attachment rather than having to download each time.

    132 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  13. Complex rules for alerts generation

    175 votes

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    Under Review  ·  8 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  14. Shared Threshold Library

    160 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  15. Mobile App Improvements

    674 votes

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    Planned  ·  35 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  16. Documentation Management

    1,192 votes

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    Under Review  ·  20 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Raymond Mitchell supported this idea  · 

  17. Server and VM Monitoring and Managemen for AD

    289 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  18. view password without reviling it.

    46 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  19. Password History

    123 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 

  20. password generator

    65 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Raymond Mitchell supported this idea  · 
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