Settings and activity

36 results found

1. More indepth reporting stats

   5 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

2. Project Ticket

   249 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

3. SLA Customisation

   37 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

4. SLA for 2nd, 3rd and Onsite response time

   8 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

5. Ticket SLA warning

   17 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

6. Be able to breakh down the SLA report

   9 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

7. Ability to email a technician when a ticket is about to breach SLA

   17 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

8. Manage Acronis backups from within Atera

   117 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Dec 1, 2021

9. Barracuda Cloud-to-Cloud Backups Integration

   10 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Dec 1, 2021

10. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

11. Shared Threshold Library

    169 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

12. Mobile App Improvements

    758 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

13. Documentation Management

    1,263 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

14. Server and VM Monitoring and Managemen for AD

    327 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

15. View password without reviling it.

    50 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

16. Password History

    134 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

17. password generator

    74 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

18. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 3, 2021

19. Adding Notes - Documentation

    98 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Raymond Mitchell supported this idea  ·  Nov 3, 2021

20. it would be useful to limit technicians to see only some threshold profiles and only some scripts. The scripts could be organized by folders

    9 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Oct 31, 2021