Settings and activity

38 results found

1. More indepth reporting stats

   5 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

2. The ability to have several sites for one customer

   106 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

3. Project Ticket

   240 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

4. SLA Customisation

   35 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

5. SLA for 2nd, 3rd and Onsite response time

   8 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

6. Ticket SLA warning

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

7. Be able to breakh down the SLA report

   8 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

8. Ability to email a technician when a ticket is about to breach SLA

   15 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

9. Manage Acronis backups from within Atera

   111 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Dec 1, 2021

10. Barracuda Cloud-to-Cloud Backups Integration

    9 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Dec 1, 2021

11. open an attachment rather than having to download each time.

    139 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

12. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

13. Shared Threshold Library

    167 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

14. Mobile App Improvements

    736 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

15. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

16. Server and VM Monitoring and Managemen for AD

    321 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

17. View password without reviling it.

    49 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

18. Password History

    131 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

19. password generator

    72 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

20. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 3, 2021