Settings and activity

38 results found

1. More indepth reporting stats

   5 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

2. The ability to have several sites for one customer

   107 votes

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   8 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

3. Project Ticket

   245 votes

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   7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

4. SLA Customisation

   36 votes

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   12 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

5. SLA for 2nd, 3rd and Onsite response time

   8 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

6. Ticket SLA warning

   15 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

7. Be able to breakh down the SLA report

   8 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

8. Ability to email a technician when a ticket is about to breach SLA

   15 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Mar 31, 2022

9. Manage Acronis backups from within Atera

   112 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Raymond Mitchell supported this idea  ·  Dec 1, 2021

10. Barracuda Cloud-to-Cloud Backups Integration

    9 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Dec 1, 2021

11. PDF Preview Window

    172 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Raymond Mitchell supported this idea  ·  Nov 4, 2021

12. Complex rules for alerts generation

    179 votes

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    9 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

13. Shared Threshold Library

    167 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

14. Mobile App Improvements

    744 votes

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    Planned  ·  40 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

15. Documentation Management

    1,253 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

16. Server and VM Monitoring and Managemen for AD

    325 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

17. View password without reviling it.

    50 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

18. Password History

    133 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

19. password generator

    74 votes

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    1 comment  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 4, 2021

20. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Raymond Mitchell supported this idea  ·  Nov 3, 2021