Several "main contact" for a customer
Actually, we could assign just one contact as "main contact".
Our customers ask to be several contact able to see all tickets, to verify and manage the work.
Is it possible to make it real?
7
votes
Samuel MONIER
shared this idea
Hey,
This is actually possible.
By going into your contacts you can mark them as "main contact" and give them the ability to see all tickets of the organization.
It is possible to mark more than 1 contact per customer.
Hope this helps!
