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Technician Ticket Report

Hi It would be great if there is a report we can run per Technician that includes the Tickets completed as well as the Time Entries and description of the work that was done.

This would be great if this could be a scheduled report as we need to keep track of what tickets and work was done in each of the tickets and the time spent on the ticket.

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Darrin Wills shared this idea  ·   ·  Report…  ·  Admin →
Archived  ·  Admindaniellek daniellek (Admin, Atera) responded  · 

Hi,

We wanted to inform you that your idea has been archived due to lack of interest and activity within the past 24 months.

If you believe this idea is still relevant, please feel free to resubmit it or reach out with additional context.

Thank you for your contributions to the Atera product!



Best regards,

The Atera Team

Show previous admin responses (3)
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  • David Wong commented  ·   ·  Report

    I'm looking for this feature as well, but under the IT department subscription.

  • Kinsey Anderson commented  ·   ·  Report

    This would be very helpful, I have to run reports every day and it is still hard to determine which tickets are a problem and which agent is having an issue.