Technician Ticket Report
Hi It would be great if there is a report we can run per Technician that includes the Tickets completed as well as the Time Entries and description of the work that was done.
This would be great if this could be a scheduled report as we need to keep track of what tickets and work was done in each of the tickets and the time spent on the ticket.
Darrin Wills
shared this idea
Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!
You can read more about Atera’s Advanced Reports capabilities here: https://support.atera.com/hc/en-us/articles/5666497171612
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David Wong
commented
I'm looking for this feature as well, but under the IT department subscription.
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Kinsey Anderson
commented
This would be very helpful, I have to run reports every day and it is still hard to determine which tickets are a problem and which agent is having an issue.