Settings and activity

52 results found

1. Pull reports via API

   22 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

2. Increased API functionality

   25 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

3. API Report Custom Fields

   40 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Darrin Wills supported this idea  ·  Feb 25, 2025

4. Tickets API Calls

   14 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

5. Save Public Reply Without Emailing

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

6. Time Entries should show in the conversation of the ticket and portal

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

7. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

   27 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

8. merging tickets

   59 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

9. Emails to other than the requester

   27 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

10. Alert for when a device has been online for X amount of days.

    1 vote

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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11. Improved Time entries display on timesheet report

    2 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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12. First Response from Automated Replies or Changing Status

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills shared this idea  ·  Jun 7, 2023

13. Timesheet / Work Order customizable reports

    4 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

14. Passbolt integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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15. Add spell check in ticket input

    70 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

16. Customer Contact

    74 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrin Wills supported this idea  ·  May 18, 2023

17. Customize Satisfaction survey

    65 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrin Wills supported this idea  ·  May 18, 2023

18. Edit Ticket Notes

    242 votes

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    25 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Darrin Wills supported this idea  ·  Nov 16, 2021

19. Atera Dark Mode

    1,732 votes

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    Under Review  ·  101 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Oct 19, 2021

20. Office 365 Integration

    1,560 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Oct 19, 2021