Settings and activity

51 results found

1. Pull reports via API

   22 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

2. Increased API functionality

   26 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

3. API Report Custom Fields

   42 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

4. Tickets API Calls

   14 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

5. Save Public Reply Without Emailing

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

6. Time Entries should show in the conversation of the ticket and portal

   5 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

7. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

   30 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

8. merging tickets

   62 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

9. Emails to other than the requester

   48 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

10. Alert for when a device has been online for X amount of days.

    1 vote

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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11. Improved Time entries display on timesheet report

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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12. First Response from Automated Replies or Changing Status

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills shared this idea  ·  Jun 7, 2023

13. Timesheet / Work Order customizable reports

    4 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

14. Passbolt integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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15. Add spell check in ticket input

    70 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

16. Customer Contact

    75 votes

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    4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

17. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

18. Edit Ticket Notes

    248 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Nov 16, 2021

19. Atera Dark Mode

    1,756 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Oct 19, 2021

20. Office 365 Integration

    1,570 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Oct 19, 2021