Settings and activity

51 results found

1. Pull reports via API

   23 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

2. Increased API functionality

   26 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

3. API Report Custom Fields

   43 votes

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   2 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

4. Tickets API Calls

   14 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

5. Save Public Reply Without Emailing

   3 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

6. Time Entries should show in the conversation of the ticket and portal

   6 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

7. Merge tickets automatically if they include RE: or FW: and ticket contact is recipient or cc'd

   30 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

8. merging tickets

   63 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

9. Emails to other than the requester

   56 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darrin Wills supported this idea  ·  Feb 25, 2025

10. Alert for when a device has been online for X amount of days.

    1 vote

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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11. Improved Time entries display on timesheet report

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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12. First Response from Automated Replies or Changing Status

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills shared this idea  ·  Jun 7, 2023

13. Timesheet / Work Order customizable reports

    4 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

14. Passbolt integration

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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15. Add spell check in ticket input

    71 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

16. Customer Contact

    76 votes

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    5 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

17. Customize Satisfaction survey

    64 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  May 18, 2023

18. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Nov 16, 2021

19. Dark Mode

    1,893 votes

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    118 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    Best regards,

    The Atera Team

    
    

    Darrin Wills supported this idea  ·  Oct 19, 2021

20. Office 365 Integration

    1,583 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darrin Wills supported this idea  ·  Oct 19, 2021