100%

Chrombook Remote Support would be helpfull. It would expand the usage of Atera with at least 50% (Atera Users) in our company. I think 80% of educational customers are using Chromebooks.

For iOS devices, would like to be able to set Atera as the MDM server for fast setup of new devices, and push profiles to hosts. Would be great if we could customize profiles in Atera itself, but even pushing those created from ProfileCreator would be very useful.

This 1000% needs to be a feature

The ability to view screen would be a good starting point.
Even better would be ability to remote lock and wipe, location, and force a passcode/complexity.

Even further would be a full solution including tracking, policies, app deployment, security settings, geolocking etc. Although this may be beyond scope of Atera or justify an add-on cost for 'full' MDM.

Chromebook (android) tools would be helpful!

Our Union uses Multiple mobile devices managed by IT, a company cell phone as well as an ipad for most of our employees that we need the ability to manage. having it through atera would be a HUGE help. would give you guys a HUGE selling point as MDM is a must have for most IT teams in todays world.

All remote Management things - even a simple Geo Location to work out where the device is in case its lost or removed.
With most of the Workforce we have changing to Working From Home it makes finding these quite hard.

Manage apps and patches on mobile devices along with remote wipe, audit / inventory.

Remote access via Splashtop.
Splashtop does offer this, I am getting it separately, would be nice to roll everything into one platform.

- Deploy and manage applications!!!
- Remote access
- Remote lock / wipe

remote access via splashtop similar to the current desktop remote features

In addition to connecting remotely to mobile devices, the ability to have unattended access, Realtime GPS Tracking ( or Last know location), IP address & Network connected to,
Remote Shutdown, monitoring battery levels, CPU, RAM and other software & Hardware issues would be ideal also.

At a minimum be able to see the screen of the mobile device to provide support.

including the comments below, an essential feature to have for remote workers

Real time suggestions/feedback with risk to reward ratio and possible loopholes for mutually beneficial alternative routes.

As per DeAnna below, just the ability to launch remote control sessions to mobiles would be fantastic.

Additional control features would be nice to have, but the ability to provide remote support would be more than enough.

Amazing feature for both customers and employees.

The ability to connect and view Mobile Device screen, and troubleshoot with end user.