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9 results found

  1. Allow for customization of columns on ticketing screen

    341 votes

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    41 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alexander Straub commented  · 

    I want to remove some columns, because we don't use featrues like SLA or assigned group and I want die Details column much wider to read the hole subject line.

    Alexander Straub supported this idea  · 

  2. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alexander Straub supported this idea  · 

  3. Ability to bill time entries rather than entire ticket

    29 votes

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    0 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Alexander Straub supported this idea  · 

  4. Improve adding Manual Time Entries

    20 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Alexander Straub supported this idea  · 

  5. Mobile Device Management

    2,292 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


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    Alexander Straub commented  · 

    Currently we are Using jamf for management of IOS Devices and Relution to manage mixed environments with IOS and Android. We have much customers in school environments, so security services and german legal data protection is crusial for us.

  6. SNMP: MIB import instead of manual OID typing

    1,028 votes

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    22 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Alexander Straub supported this idea  · 

  7. Exclude some processes in alarm view of RAM utilization

    1 vote

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Alexander Straub shared this idea  · 

  8. Office 365 Integration

    1,573 votes

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    61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  9. exclusion

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Alexander Straub shared this idea  ·