Settings and activity

28 results found

1. Ubiquiti Integration

   931 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Neil Soyez supported this idea  ·  May 22, 2024

2. Integration with UniFi Cloud

   980 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Neil Soyez commented  ·  Jul 6, 2023  ·  Edit…  ·  Delete…

   Yes please!!!

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   Neil Soyez shared this idea  ·  Dec 26, 2021

3. Mobile Device Management

   2,291 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

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   Neil Soyez commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   MDM is a very valuable part of what we do. But, this would depend on the level of management. It would be VERY nice to have the abilities that are similar to Kandji.

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   Neil Soyez supported this idea  ·  Aug 12, 2021

4. Add time entry information in Advanced Reports Ticketing Summary

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Neil Soyez shared this idea  ·  May 1, 2023

5. Client Ticket Assignment

   6 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Neil Soyez shared this idea  ·  Mar 14, 2023

6. Acronis Integration in an existing Cloud Tenant

   69 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Neil Soyez supported this idea  ·  Jan 5, 2023

7. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Neil Soyez supported this idea  ·  Jan 5, 2023

8. Password protect the Atera agent from end-user uninstalls

   1,610 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Neil Soyez supported this idea  ·  Oct 28, 2022

9. Agent Time Interval

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Neil Soyez shared this idea  ·  Oct 12, 2022

10. Mac agent improvement

    35 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Feb 2, 2023

11. 3rd Party Integration and Not Add-ons

    24 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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12. Block Contracts Balance Report for ALL customers

    7 votes

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    3 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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13. TimeSheet Reports Scheduling

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Feb 2, 2023

14. Exports All Reports in PDF

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Feb 2, 2023

15. sentinalone

    4 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Neil Soyez shared this idea  ·  Aug 12, 2022

16. SentinelOne Integration

    448 votes

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    31 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Neil Soyez commented  ·  May 2, 2022  ·  Edit…  ·  Delete…

    SentinelOne is going to be our new, primary, AV solution. It would be fantastic to link Atera to our SentinelOne Cloud monitoring.

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17. Separate permissions for creating New Clients

    10 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Neil Soyez shared this idea  ·  May 2, 2022

18. Granular User Permissions (Client Folder for example)

    45 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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19. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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20. Splashtop Business Integration

    16 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Mar 12, 2022
    Neil Soyez shared this idea  ·  Mar 8, 2022