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27 results found

  1. Integration with UniFi Cloud

    870 votes

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    21 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Neil Soyez commented  · 

    Yes please!!!

    Neil Soyez shared this idea  · 

  2. Mobile Device Management

    2,191 votes

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    85 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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    Neil Soyez commented  · 

    MDM is a very valuable part of what we do. But, this would depend on the level of management. It would be VERY nice to have the abilities that are similar to Kandji.

    Neil Soyez supported this idea  · 

  3. Add time entry information in Advanced Reports Ticketing Summary

    3 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Neil Soyez shared this idea  · 

  4. Client Ticket Assignment

    6 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Neil Soyez shared this idea  · 

  5. Acronis Integration in an existing Cloud Tenant

    63 votes

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    0 comments  ·  Ideas and Feedback » Acronis  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Neil Soyez supported this idea  · 

  6. Allow More White Label Options

    417 votes

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    2 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Neil Soyez supported this idea  · 

  7. Password protect the Atera agent from end-user uninstalls

    1,532 votes

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    26 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Neil Soyez supported this idea  · 

  8. Agent Time Interval

    3 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Neil Soyez shared this idea  · 

  9. Mac agent improvement

    31 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Neil Soyez supported this idea  · 

  10. 3rd Party Integration and Not Add-ons

    17 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  11. Block Contracts Balance Report for ALL customers

    5 votes

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    1 comment  ·  Ideas and Feedback » Billing  ·  Admin →
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  12. TimeSheet Reports Scheduling

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Neil Soyez supported this idea  · 

  13. Exports All Reports in PDF

    6 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Neil Soyez supported this idea  · 

  14. sentinalone

    3 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Neil Soyez shared this idea  · 

  15. SentinelOne Integration

    250 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Neil Soyez commented  · 

    SentinelOne is going to be our new, primary, AV solution. It would be fantastic to link Atera to our SentinelOne Cloud monitoring.

  16. Separate permissions for creating New Clients

    9 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Neil Soyez shared this idea  · 

  17. Granular User Permissions (Client Folder for example)

    38 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Assign multiple technicians to a ticket

    370 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

  19. Splashtop Business Integration

    11 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Neil Soyez supported this idea  · 
    Neil Soyez shared this idea  · 

  20. SNMP: MIB import instead of manual OID typing

    991 votes

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    21 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Neil Soyez supported this idea  · 
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