Settings and activity

28 results found

1. Ubiquiti Integration

   924 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Neil Soyez supported this idea  ·  May 22, 2024

2. Integration with UniFi Cloud

   978 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Neil Soyez commented  ·  Jul 6, 2023  ·  Edit…  ·  Delete…

   Yes please!!!

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   Neil Soyez shared this idea  ·  Dec 26, 2021

3. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Neil Soyez commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   MDM is a very valuable part of what we do. But, this would depend on the level of management. It would be VERY nice to have the abilities that are similar to Kandji.

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   Neil Soyez supported this idea  ·  Aug 12, 2021

4. Add time entry information in Advanced Reports Ticketing Summary

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Neil Soyez shared this idea  ·  May 1, 2023

5. Client Ticket Assignment

   6 votes

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   2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Neil Soyez shared this idea  ·  Mar 14, 2023

6. Acronis Integration in an existing Cloud Tenant

   69 votes

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   0 comments  ·  Ideas and Feedback » Acronis  ·  Delete…  ·  Admin →
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   Neil Soyez supported this idea  ·  Jan 5, 2023

7. Allow More White Label Options

   436 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Neil Soyez supported this idea  ·  Jan 5, 2023

8. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Neil Soyez supported this idea  ·  Oct 28, 2022

9. Agent Time Interval

   3 votes

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   0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Neil Soyez shared this idea  ·  Oct 12, 2022

10. Mac agent improvement

    35 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Feb 2, 2023

11. 3rd Party Integration and Not Add-ons

    24 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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12. Block Contracts Balance Report for ALL customers

    7 votes

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    3 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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13. TimeSheet Reports Scheduling

    1 vote

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Feb 2, 2023

14. Exports All Reports in PDF

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Feb 2, 2023

15. sentinalone

    4 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Neil Soyez shared this idea  ·  Aug 12, 2022

16. SentinelOne Integration

    448 votes

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    30 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Neil Soyez commented  ·  May 2, 2022  ·  Edit…  ·  Delete…

    SentinelOne is going to be our new, primary, AV solution. It would be fantastic to link Atera to our SentinelOne Cloud monitoring.

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17. Separate permissions for creating New Clients

    10 votes

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    1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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    Neil Soyez shared this idea  ·  May 2, 2022

18. Granular User Permissions (Client Folder for example)

    44 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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19. Assign multiple technicians to a ticket

    401 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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20. Splashtop Business Integration

    16 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Neil Soyez supported this idea  ·  Mar 12, 2022
    Neil Soyez shared this idea  ·  Mar 8, 2022