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33 results found

  1. Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .

    I would like the option to place a check mark to turn on Password protection.

    1,618 votes

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    29 comments  ·  Agent  ·  Admin →
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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  2. Better feature parity between the mobile and web applications.

    Faster remote access.
    Running Scripts.
    Remote command access.
    Remote software installs
    Search for devices by name.
    Remote Agent installs
    Better Remote control.

    746 votes

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    Planned  ·  40 comments  ·  Mobile App  ·  Admin →
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  3. Please Provide some integration with Veeam Backup & Replication / Veeam Backup for O365.Gather backup jobs status, report etc...

    562 votes

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  4. This needs an overhaul and the following additional features would be an improvement.

    Scheduled Device Scan for Updates

    After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.

    After Updates If a user is not logged in attempt to reboot to schedule based on local device time.

    Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.

    Approve or Reject updates and set priority for security and critical updates based on the CVE.

    337 votes

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  5. Greatly improve search bar engine and search results to provide better experience throught the webapp

    297 votes

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  6. Allow users to run a simultaneous dual-monitor view rather than only being allowed to switch between monitors. This is counterproductive for our users working remotely.

    233 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  7. For new customers / users I currently still use Teamviewer Quicksupport to remotely install the Atera agent and then swap to Splashtop.

    As my Teamviewer subscription will soon expire, it would've been nice Splashtop SOS was actually included in the Atera subscription the same way that Teamviewer Quicksupport is with Teamviewer Premium/Corporate/Enterprise instead of having to pay for a separate Splashtop subscription again.
    Or I could use Microsoft Quick Assist, but still I'd rather prefer to also use Splashtop SOS for quick support sessions.

    I'm pretty sure Atera can fulfill this dream ;-)

    https://support.atera.com/hc/en-us/articles/115003075568-Splashtop-SOS-On-demand-remote-support-tool-

    224 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  8. It would be nice for attachments to have a preview window for common file types such as, .PDF, .docx, etc

    175 votes

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    10 comments  ·  PSA Tools  ·  Admin →
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    Hi,

    Great news! The feature you suggested is going through final QA stages and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.


    Best regards,

    The Atera Team


  9. Create contact and assign multiple devices to that contact

    142 votes

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    21 comments  ·  Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team


  10. Select a single, multiple or all of the devices which the agent isn't installed on, and deploy and install them at once ( windows PC and Servers discovered)

    132 votes

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    Congratulations on helping shape Atera! The

    feature you requested is currently being

    considered for development. Please be patient

    as the process can take a while or even stall to

    make way for other features. We

    ll update you

    once it

    s been implemented and released!

  11. How are you using the Roles' functionality? Would you like us to add any new permissions? Would you like us to add any default roles? Share your needs...we're listening!

    131 votes

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  12. Ability to create and manage multiple API keys per account.
    Detailed API key management with read, write, and delete permissions.
    Restrict access by IP address.
    Set expiration dates for API keys to enforce temporary access.
    Updated, OpenAPI-compliant documentation for easier integration.

    Enhanced security and reduced risk of misuse.
    Flexible access control with multiple API keys for different integrations.
    Clear, modern, and standardized documentation for IT technicians..
    Easier management and auditing of API keys.

    124 votes

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  13. Bigger space to add notes for proper documentation.

    98 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  14. To see a clients activity for when they connect and disconnect from the assigned device. Ideally the users name, date and time.

    89 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  15. Integration with more antivirus solutions, Eset for example.

    83 votes

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  16. We have a few emails addresses setup that we would like to use to send emails from for different emails from Atera.

    So for email alerts we use a specific email address, for Helpdesk tickets we use another email address, For reports another email address.

    We would like to be able to setup each email type to be sent with a specific email account not all use the same email address.

    79 votes

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  17. Be able to create groups or searches of specific devices (Like only server OS or only workstation OS), and automatically apply IT automation profiles (not limited to) to those devices.

    66 votes

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  18. Need to be able to see a "Patch Dashboard" where you can see the patches & clients in one view and can apply patches. Going into the "Band-Aid" on each machine really isn't a practical approach.

    61 votes

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    3 comments  ·  Dashboard  ·  Admin →
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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  19. Full Integration of Acronis Cyber Cloud in Atera (API Integration), not only open the Acronis Website.

    55 votes

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    1 comment  ·  Acronis  ·  Admin →
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    Hi!

    We are in the planning process for this feature and I would like to ask a few questions to help us review your needs.

    1. If you could choose to get 2 types of Alerts through Atera system, what will they be?
    2. Once you get the alert, what do you expect for your next steps in the system?
    3. What will combined alerts in Atera system help you with?

    Thanks for helping us make Atera better! I would also be happy to meet for 10 minutes call when it fits for reviewing your needs further. Feel free to book here

    https://shacharr.youcanbook.me

  20. Customize Dashboard and Reports

    52 votes

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    3 comments  ·  Reports  ·  Admin →
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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers.  Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.

    Stay tuned for our Product Release notifications

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