30 results found
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Password protect the Atera agent from end-user uninstalls
Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .
I would like the option to place a check mark to turn on Password protection.
1,536 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Mobile App Improvements
Better feature parity between the mobile and web applications.
Faster remote access.
Running Scripts.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.682 votes -
View multiple screens on Splashtop at the same time.
Allow the Splashtop version with Atera to view multiple screens on at the same time.
635 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Veeam Backup Integration
Please Provide some integration with Veeam Backup & Replication / Veeam Backup for O365.Gather backup jobs status, report etc...
380 votesVeeam integration is planned.
Thank you for helping us improve Atera!
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Overall improvement of Patch Management
This needs an overhaul and the following additional features would be an improvement.
Scheduled Device Scan for Updates
After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.
After Updates If a user is not logged in attempt to reboot to schedule based on local device time.
Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.
Approve or Reject updates and set priority for security and critical updates based on the CVE.
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304 votes -
Search bar enhancements
Greatly improve search bar engine and search results to provide better experience throught the webapp
278 votes -
"Work from Home" Simultaneous Dual-Monitor Support
Allow users to run a simultaneous dual-monitor view rather than only being allowed to switch between monitors. This is counterproductive for our users working remotely.
203 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Splashtop SOS
For new customers / users I currently still use Teamviewer Quicksupport to remotely install the Atera agent and then swap to Splashtop.
As my Teamviewer subscription will soon expire, it would've been nice Splashtop SOS was actually included in the Atera subscription the same way that Teamviewer Quicksupport is with Teamviewer Premium/Corporate/Enterprise instead of having to pay for a separate Splashtop subscription again.
Or I could use Microsoft Quick Assist, but still I'd rather prefer to also use Splashtop SOS for quick support sessions.I'm pretty sure Atera can fulfill this dream ;-)
153 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Role management
How are you using the Roles' functionality? Would you like us to add any new permissions? Would you like us to add any default roles? Share your needs...we're listening!
121 votes -
Deploy agent from network discovery
Select a single, multiple or all of the devices which the agent isn't installed on, and deploy and install them at once ( windows PC and Servers discovered)
111 votesCongratulations on helping shape Atera! The
feature you requested is currently being
considered for development. Please be patient
as the process can take a while or even stall to
make way for other features. We
’
ll update you
once it
’
s been implemented and released!
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Device Activity
NinjaOne (formerly NinjaRMM) has a feature called Activity Stream which shows all of the relevant events for a device on the device page. It would be really great to have something similar in Atera.
I'd like to be able to see a history of alerts, scripts run on the endpoint, date added, date retired, user login/logoff, reboots (or shutdown/start events), apps installed/updated, patches applied, and any other metrics relevant to RMM.
83 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Work from home user activity
To see a clients activity for when they connect and disconnect from the assigned device. Ideally the users name, date and time.
79 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Adding Notes - Documentation
Bigger space to add notes for proper documentation.
78 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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"Restart pending" visible
Have a “Restart pending” if needed visible on the device page in the customer section as well.
69 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Integration with More AV
Integration with more antivirus solutions, Eset for example.
67 votesWe plan to expand our AV integrations in the near future. Thanks for your feedback!
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Select ALL devices at once (not in parts/currently showing 20 of X-devices)
Select ALL devices at once
To add profiles/software bundles, alert thresholds, etc.When you use the checkbox to select all devices, the UI only selects the 20 currently showing devices instead of ALL devices.
I would like to select ALL devices without endless scrolling down to show all devices and then scroll back up again, to check the box and push a change at once.
56 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Webhooks Integration
Please create some webhooks that can get triggered when an threshold is tripped or when a ticket is created, etc... (think about sending alerts to Teams Channels, or Slack Channels depending on client etc). This is a huge issue for us, keeping up on the tickets coming in as the interface to manage is kind of clunky, and the overall web notifications of tickets its insufficient. Email templates are limited for customization and mobile app rarely functions.
55 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Sync Phone number with Azure AD
There a not many contact fields synced with Azure AD. An important way is contact our customers via telephone (not mobile) - and that is missing. Also important is the field office or addresses. Because we have customers with more than one location.
51 votesHey all,
I am happy to share we're working on syncing the Business phone number to the Atera phone field during the AzureAD sync.
We'll be sure to update you once this addition is available.
Thank you for bringing this up,
Yakov
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Patch Dashboard View
Need to be able to see a "Patch Dashboard" where you can see the patches & clients in one view and can apply patches. Going into the "Band-Aid" on each machine really isn't a practical approach.
48 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Customize Dashboard and Reports
Customize Dashboard and Reports
47 votesHello,
I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.
We are planning to embed Looker by Google, the industry leading tool for report generation. With this enhancement, a new set of reports will be made available to view on our Growth and Power tiers. Users on our Power tier will be able to create their own custom reports to display the information they need to make data-driven decisions, every time.
Stay tuned for our Product Release notifications
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